Advanced Mobility Systems of Texas

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"MobilityWorks is a leading retail sales and service provider of wheelchair accessible vans. Through our national network, we have the largest inventory of vehicles, along with other products wheelchair lifts and scooters that improve mobility. And through our personalized approach, we work with each customer so that they receive the best solution for their needs. Whether you're ready to buy now - or just interested in learning more about our product offering, stop by or call us today."

Address: 2110 N Beach St, Fort Worth 76111

Phone: (817) 429-3773

Website

Email: ten.ytilibomdecnavda@rekcutg

State: TX

City: Fort Worth

Street Number: 2110 N Beach St

Zip Code: 76111

categories: home mover, automotive body shop, medical supply store

Reviews

Being disabled is so difficult plus anything to do with helping the disabled i.e. equipment, services, etc is out of site as far as cost these days. We'll MobilityWorks has helped me more times than I can count with lifts for my wheelchair for a pickup to purchasing a new van. Plus keeping my van serviced so the ramp and the lowering system works well. The other day I went in for a service and to have my door on my van looked at because it would stick open once in a while and they were able to find it right away and fixed it with very minimal cost. If your needing a vehicle or just services for one please check out MobilityWorks they modify trucks vans and do some amazing work plus your vehicle looks great afterwards. I highly recommend them.

Great experience; I didn't think buying a wheelchair accessible van would be so easy.  Andrew was so informative and helpful.  Glad I picked MobilityWorks!

Took care of my problem after four years going to several mechanical shops and paying hundreds of dollars to find the issue.

Took my van in for the 6 month inspection. Easy transaction.  Thanks!

I’ve had my vehicle serviced here many times since it’s the place that installed my driving equipment. The labor cost is extremely high and they never seem to be in any kind of hurry to get my vehicle back to me in a timely manner. That means I’m always stranded at my home since I can’t afford to rent a van that I’m not able to drive myself. One time, when I was having transmission issues, they assured me it wasn’t, and repaired some items that had nothing to do with it, costing me a big chunk of change. And since they didn’t bother to test drive it after working on it, I barely made it home to then have it towed to repair the transmission. I filled a complaint with the main office and I think I talked to the manager, but I wasn’t offered any break on what I was charged. Now I have to wait till Tuesday to get my van back since no one there will go above and beyond to get the work done since the part came in right before their lunch break and they close at 5 on the dot and Monday is a holiday. And then I get to pay $5,800 for the mechanism that pushes the brakes and gas so I can drive with hand controls. Of course I have to pay such an exorbitant cost since no one offers an extended warranty for such equipment.

I wondered why my youngest son refused to have his lift repaired by this company so I called the service department and left 2 messages and never heard from anyone. when I called the third time to make an appointment i was told that only the service manager could make the appointment. On the forth call I finally reached the service manager and was instructed by her that I needed to make an appointment to have it diagnosed and that was $120.00. I told her that I knew what it needed. there was no reason for diagnostics. The woman looked up the customer information and asked me for a model #. I asked if they did not keep records of this and was rudely told NO! When asked if the part was in stock, I was told no. When asked if she could order the part I was instructed that a deposit was required. The Service Manager here is the rudest most uncaring woman I have ever spoken to on the phone.  If you are south of Ft. Worth or Dallas and don't mind driving to Temple as We are in Corsicana so the drive is about the same. We called Don's Medical they ordered the part without a deposit and called when it came in. We took the truck to them the next day and they installed it. I am also a business owner and if we employed a CSR as rude as this woman is we would make sure she was no longer a Manager of any sort!

I've been coming here for 10 years now and never had an issue until they hired the service rep lady she doesn't even do her job...a cable snapped on my ramp like 6 months ago, my boyfriend called, and I thought everything would be ordered and ready to go... The service rep lady said she'll call in a week when they have the parts, never got a called back! Same thing happened with my transfer seat. Even the transfer seat completely stopped working today, so I called and they made me think that they can come out here to fix it since I can't drive. Nope! The service rep lady wants me to have my van towed there!! Another thing, she hung up on me after explaining my frustrations and why I'm upset!! This is unacceptable, I hope y'all fire her because she is a horrible employee.

My initial contact with Advanced Mobility did not go well as they did not have the part we needed and initially did not return our phone call.However, once they got the part in, they scheduled us for installation and took care of it quickly. Waiting area was nice, clean, staff very friendly. The devices installed worked effectively. Initially the crossover turn signal lever needed adjusting. They scheduled us in and fixed it. About a month later I passed my road test with DPS, bought a new truck and Advanced worked with the car dealership to install the spinner knob, crossover turn signal lever, and got the truck delivered to us timely. Great job! Now I can drive myself to work. So, yes, our initial experience was a bit rough, but they more than made up for it the 2nd and 3rd time around. Awesome products and people! Great place to do business. Highly recommended!

So far, so good!!! They gave me an  appointment time to have a tech check out the broken door cable on a 2002 wheel chair van. I arrived, they got the van right into the shop and worked up an estimate. A very very fair estimate too! I gave a deposit for them to order the parts needed for repair and I'll be back when parts are in and they set a day for me to leave the van for service. Very nice staff that appreciates their customers. It's also a VERY busy place as you can imagine that wheel chair vans are a specialty.

I have bought 3 vans from Guy Tucker at Advanced Mobility. Each time, he has gone over and above in getting me the van that fits my needs at the best price possible. The guys at Advanced Mobility have delivered the vans to my home, to see if they would work. Then I spent the day in their shop while they customized everything specifically for my abilities and needs. If something breaks down while I am out running errands, Will Douglass ‘rescues’ me so I am not stranded. He has fixed and arranged and re-done things for me on my van for years, always with a smile, always gracious and thoughtful. Craig and Jay listen to what I need repaired, and go over each concern I have, very patiently. Doug, Ashley and the girls in the office are always gracious and kind, very helpful and efficient. When I had a car accident and totaled my van, Guy checked on me almost every day. He has been to my home several times to help out with something on my van or wheelchair. I truly do not know where I would be without the people at Advanced Mobility. Sometimes moving through life in a wheelchair can be a daily struggle. They make that load much lighter with their kindness, patience and efficiency.

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