Alaska Airlines - Eugene Airport EUG

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Description

Alaska Airlines - Eugene Airport

"Serving Eugene, Alaska Airlines is the Premier Airline of the West Coast - Book a Flight, Check-In, See Your Flight's Status and More."

Address: 28855 Lockheed Dr, Eugene 97402

Phone: (800) 252-7522

Website

State: OR

City: Eugene

Street Number: 28855 Lockheed Dr

Zip Code: 97402

categories: airport lounge, airport terminal

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Reviews

Standing at the AK Airines baggage drop off for almost 30min. Not one person has showed up at the counter. Given I have about 2hrs till my flt... still no customer service anywhere to be found. I did the bulk of the work myself, printed my boarding pass and bag tag... even tagged the bag. Now if only I could drop it off without standing for the next 2hrs! Come on AK Airline, this is unexceptable. The line is forming behind us with other upset customers.

Absolutely horrible, they delayed our flight twice. Then told us by the time they could fly us out we would miss our connecting flight so we cancelled the flight and asked for a refund. We were advised to contact customer service, we did and we were told it is considered a no show and couldn’t be refunded. AFTER 4 HOURS OF WAITING it is a no show?!?! We have receipts from baggage and our boarding passes to prove we showed up. Thank you for ruining my sons birthday and stealing money from us.

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