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Reviews, get directions and information for Arby's

Arby's

Description

Since we opened our first restaurant in Boardman, OH, in 1964, we’ve been serving quality meats on handcrafted sandwiches. We call this transformation from a cut of meat to a delicious sandwich “Meatcraft™”, and our dedication to Meatcraft™ informs every decision we make. From the sandwiches we serve to our curly fries, shakes and sides, everything we do is in service to the meats. It’s why we get to work every morning at 8 a.m. even though we don't open until 11. Good food takes time to prepare, and we’re happy to put in the time to make your meal great.



"Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads."
Address: 1680 Dallas Highway, Waxahachie 75165
Phone: +14695706860
State: TX
City: Waxahachie
Street Number: 1680 Dallas Highway
Zip Code: 75165
categories: fast food restaurant, sandwich shop, american restaurant


Opening Hours

Monday: 10:00 - 22:00
Tuesday: 10:00 - 22:00
Wednesday: 10:00 - 22:00
Thursday: 10:00 - 22:00
Friday: 10:00 - 22:00
Saturday: 10:00 - 22:00
Sunday: 10:00 - 22:00

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Reviews
Good food, was just what I needed. Great and friendly service. Clean bathrooms and even coming in a hour before close and they were nice about us sitting and eating.Food: 5/5
I grabbed some food through the drive through, and when I got home noticed I didn’t receive my fries so I called back to get a refund receipt in hand, and was told I had to physically come back to the store to receive a refund and that they would not be waiving anything else unless I returned the food I was not happy then when I asked for a GM supposedly the owner got on the phone hung up several times then when I finally got the supposed GM I was still told I had to come back to the store. Terrible experience and terrible customer service I would definitely make sure to check your order before you leave cause you probably won’t get your money back if they don’t put it in the bag. Update been 2 full days after filling complaint with customer service or corporate and still haven’t heard back from anyone so if you want a good place that steals from you Arby’s is the place to go.
I haven’t eaten at Arby’s and never will again. My husband ordered the roast beef and also a chicken sandwich. He found hair in his chicken sandwich. I ordered the new hush puppy coated fish with fries. The fries were overcooked and the fish appeared to be soaked in oil. The fish and fries tasted like they had been cooked in old grease.
Coming from someone who has worked in customer service for 15 years and 8 of those being managing a DQ—- Usually the service here is great. Maybe it has switched hands. Today, my husband placed a pick-up order in my name and I ran through the drive thru to grab it since I had a sleeping toddler with me. I was told it wasn’t ready to park, wait, and come inside to get it. Now because there are ZERO cars in the drive through, I go inside to get it after waiting the instructed “5 minutes”, wait on 2 ladies to take the same man’s order which I understand training. Get ignored then finally she asked if I had been helped since there are zero orders on the pick up table and the order is unlabeled, I tell her who I am and let her know I didn’t appreciate her telling me to come in side when I’ve never had an issue getting a pick up order for their drive thru or any other location. She told me that their times are more important. The sleeping toddler in my car is more important than your DT times, when a solution would’ve been “it’s not quite ready yet, can you drive back through in about 5 minutes?” Not park wait and come inside!!!!
Unfortunately, I did not go in, but it was my first time doing the Arby's experience . I tell you what. I was very impressed with everything. But I do believe I need to do a repeat, so in the famous words of the terminator, I'll be back!!!!Food: 5/5
Horrible, the dining room was closed and only the drive thru was open. I ordered my food and they told me they're short staffed. I understand that a lot of businesses are short staffed but I didn't need the attitude. I asked for Arby's sauce, didn't get any. I won't be back.Service: 1/5
Finally, in my adult life, I can afford a regular roast beef.... how disappointing it was. Seriously, its like they made a jr roast beef or something, only 3 pieces of roastbeef and the bun. Dry, bland, and no sauce in the bag. At least they got it to me fast, I guess.
We went there for supper tonight. Stood in lobby talking to each other while a worker from drive thru walked through on her phone and did not acknowledge the front counter. Husband made a loud noise and we waited a few more minutes no one came to front so we left. You could also hear workers talking in the back. Also, there are at least 8 sandwiches just sitting under the heat lamp. I'm not sure how long they had been there.
So yesterday I ordered the Waygu steakhouse deluxe meal. Couldn’t really enjoy it bcuz there was too much sauce. Went back today sauce on side and it was the bomb yall!! Sooo good! Try it!Food: 5/5
I purchased the new Americano Roast Beef and it was tasty. I wanted the Pecan Chicken Sandwich, but they were out of some of the ingredients to make it... Food: 5/5
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