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Arhaus The Loft

  1. Hilliard
  2. Hilliard Furniture Store

Reviews, get directions and information for Arhaus The Loft

Arhaus The Loft

Description

One of the few Arhaus The Loft locations, the Hilliard store provides the Columbus area with unique deals and pieces not always found at traditional Arhaus stores. Featuring out-of-season items or overstocked designs, Arhaus Loft offers unbelievable discounts on pieces designed with trademark quality and craftsmanship. Inspired by artisans and styles from around the world, Arhaus designers imbue each new creation with international flavor to offer a distinctive look for your home. Arhaus is also committed to sustainability through a pledge to never source materials from endangered rainforests, and has given back to the environment through partnerships with organizations such as American Forests. Visit Arhaus today and find the perfect piece to bring Arhaus style into your home. Arhaus The Loft is part of the Mill Run Square shopping center in Hilliard, Ohio.



"One of the few Arhaus The Loft locations, the Hilliard store provides the Columbus area with unique deals and pieces not always found at traditional Arhaus stores. Featuring out-of-season items or overstocked designs, Arhaus Loft offers unbelievable discounts on pieces designed with trademark quality and craftsmanship. Inspired by artisans and styles from around the world, Arhaus designers imbue each new creation with international flavor to offer a distinctive look for your home. Arhaus is also committed to sustainability through a pledge to never source materials from endangered rainforests, and has given back to the environment through partnerships with organizations such as American Forests."
Address: 3791 Park Mill Run Drive, Hilliard (Ohio) 43026
Phone: (614) 534-1297
State: OH
City: Hilliard
Street Number: 3791 Park Mill Run Drive
Zip Code: 43026
categories: furniture store


Opening Hours

Monday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 18:00
Sunday: 12:00 - 17:00

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Reviews
You dont expect bad quality furniture when you spend thousands dollars. The tables got mold everywhere even We never use it. The manager called and just let us know that the sale are final, that we all know. We just feel being scammed for thousand dollar you spend. Please watch out.
We have purchased two things here. I will say, the staff is ALWAYS attentive and follows up. One table, we were really happy with. FYI, their tables are coated in stone they are not completely made of stone. That is something I wish I would have known ahead of time. We also bought an armoire / china cabinet. Or so we thought; turns out it's a media console with two added chests on top. The pieces were placed on top of each other so we figured they were off because it wasn't fully put together in store. Well, turns out the pieces aren't meant for one another and the table does not bear the weight of the chests and the pieces don't actually fit together. Not to mention, we were given all of 6 screws, and had to buy more to reinforce the piece. I suggest HIGHLY researching pieces that are not a straight forward one piece item. In this case, it was a "modular" design. We were disappointed, however everything is final sale. This place is good for discount furniture but there are always aesthetic flaws, sometimes functional.
Kendra was very helpful in helping us find our couch! She also recommended a coupon I was able to find online when I asked for further discount.
Yes great deals on solid quality furniture. No returns though
I had good experience in the past at this location and purchased many items. I recently bought a media console that narrowly did not fit into my basement stairs. I know they technically have a "no return" policy but they have permitted it when the piece doesn't fit your space by way of store credit - not a refund. In this case, I've left 4 messages and have been patient with the store. Each time I was told that the store manager would call me back and that neither the person I was talking to nor anyone in the store would be able to help. I'm not sure how to have the manager call me back short of driving all the way there with the furniture. The piece is still in their bubble wrap since I have no use for it but it's taking up space in my house. Returning a call seems like a minimum thing one can do for a good customer. It seems that the prior manager is no longer the manager. I'll update if I receive a call but has been 5-6 weeks at this point. Edit: After not receiving any feedback on this post after two months or calls back, I sold the piece myself for about what I paid. I will not be returning to this store. If you purchase anything here, assume you’re done with the transaction as soon as you leave the store.
I purchased a large outdoor table and bench recently. We picked up the items later in the week because we had to arrange for a truck. As soon as we got home with the table/bench we discovered that the “sold” sign they taped on with masking tape had baked onto the concrete surface and the adhesive would not come off. I called the store and spoke with the warehouse manager who gave recommendations on how to remove the adhesive. It eventually came off, but not before permanently damaging the finish. They were able to find a replacement top for the table and allowed us to switch them out, which was fantastic. The customer service here is excellent, and we will definitely shop here again!
I bought a custom couch full retail: 9K that another customer had returned. I purchased it for $2800. It fits 6 people comfortable. The sectional was a steal and this piece will last for years. One caution - don't buy a bed from this location unless you have ALL of the pieces. I know they do not sell beds quickly. Negotiate pricing on the beds - you will have the upper hand. I purchased a lovely king side bed for $500, but I had to return to the warehouse to get the proper hardware.
As a frequent shopper at Arhaus I have always enjoyed the great service I have received. Even better than their service has been the fantastic sales they have on furniture that has been repaired or is being phased out. I have bought most of my furniture at their 50% off sales which really set them apart from other furniture stores. Now they no longer will be having discounts. As per an employee "corporate thought it was too confusing for the customer ". Now the pricing is really high, I realize it's good furniture but it's an outlet. The furniture should be much less than you can get it elsewhere. It's very disappointing.
Unfortunately we just bought a table and the sold sign had masking tape on it. The tape pulled off the finish upon removal where the tape was. When I called the store I was told to a call an Arhaus concierge the store gave me the number but they won’t reimburse for any repairs. Sorry, when we picked out our table it was beautiful. It is not our fault the store labeled it with masking tape that would remove the finish. PLEASE help us on our next steps before we escalate to corporate.
It was our first trip to Arhaus The Loft and we were looking to find a sofa. They had a pretty good selection of them on display but we didn't find what we were looking for. They did have several good profiles that we liked but not in the fabric that we liked. Be sure to look at the overall condition when you're buying though because these are closeouts and returns and their state of conditions will vary. We did however purchase a rug for our livingroom. A beautiful 9 x 12 oriental design with great pattern and colors. They don't deliver themselves but will connect you with movers that they work with.
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