Ashley Furniture HomeStore South Jersey and Philadelphia

Ashley P. was wonderful and pleasant to work with. She let me browse and do my own thing which I appreciated, and offered informative help and ideas along the way. It was nice walking through a furniture store being able to chose and think about options rather than having the sales member follow me around the whole entire time making me feel pressured.

The sales team at Ashley was the best I have ever experienced. The quality of the furniture is better than most competitors. This would have earned a 5-star rating. However, their delivery service needs improving. On June 09, 2023, a dining room set consisting of 1 table and 6 chairs was delivered. The table was damaged. Furthermore, all 6 chairs' casters were loose, and 1 chair had a rip. I refused delivery of the table and the ripped chair. The casters to the other 5 chairs were tightened. On 06/27/2023, 18 days after delivery, one of the casters broke off. An inspection of the broken caster revealed that the threads were stripped. See attached photos. As a result, I inspected the rest of the chairs. Most of the casters on the chairs worked their way loose again. On 06/29/2023, I spoke with Customer Service, from the Millville store. I explained all the details that I posted in this review. Customer Service stated that I will hear from a technician within 72 hours to schedule an appointment. On 07/05/2023, a technician came to my residence to inspect the chairs. He found several castor threads to be compromised. On 07/12/2023, replacement chairs were delivered.

My husband and I went in to browse. Ashley C. was helpful but didn't hound us. She provided a measuring tape and her contact #. She answered all of our questions. We returned the next night and made the purchase. Ashley C. promises to keep us informed every step of the way. We believe her! Her customer service skills are exemplary!

Our sales rep, also named Ashley, got us exactly what we wanted including delivery in less than 48 hours, in time for my wife when she came home from the hospital. The delivery guys were excellent. Called when they were on the way. Friendly, set everything up. Took away the trash. We will be shopping at Ashley Furniture again.

Had a great experience shopping here. The place is huge and there are so many options offered. We were looking for outdoor dining and patio conversation sets and found just what we wanted. Both Rob and Ashley no, not THAT Ashley were so helpful and patient when answering all my questions and knowledgeable about the products we were interested in. Thank you! We’d definitely shop here again for any furniture needs.

Absolutely perfect! Ashleysales assoc helped me find exactly what I wanted, and because I've purchased from Ashley Furniture in the past, I had store credits I wasn't aware of. And delivery available in less than a week! Great job from all the staff involved!

Ashley was great, walked us through all of the bed options and really took some time to make sure we were happy with where we ended at. Positive expierence overall, was planning on window shopping and ended up buying on the spot.

The variety of options offered was impressive for me. The knowledge of Ashley who assisted me and my husband was a 5 star costumers service. Very informative and courteous and patient. Thumbs up to the Ashley store in Millville

I've previously bought furniture from Ashley's and enjoyed the furniture. The sales person Melanie from the Millville store was very friendly, professional, patient and went out of her way to find the perfect couch I needed.

They have a nice selection of furniture but I feel it's quite pricey. Also as soon as I got there I told the saleslady that I was only browsing and she continued to follow me around the store acting like I was going to steal. What in the world am I stealing from a furniture store? That totally turned me off and I left soon after. Probably will never enter that store again and I was very interested in seeing their selection as it presidents day sales. I bet stores lose A LOT of biz by doing that kind of stuff. Oh well! On to the next!