Reviews
The staff is friendly and helpful, but not far off from a car salesman. The furniture is expensive and very cheaply made. All of the bedroom furniture that I looked at reminded me of the stuff that comes in a camper. No real wood all laminate at particle board held together by staples. I do not think that the majority of this furniture would last very long. Pay attention to quality!
wonderful help in store shopping and got a great deal! love it got here fast set up in under 15 minutes! and was just in time for my christmas party! thank you judy!
Caitlin was amazing and met all of our needs! Our 2 couches and recliner were delivered sooner than expected! Would go to her again!
We enjoyed our shopping experience with Judy! Thanks for the new furniture!
ABSOLUTELY HORRIBLE!!!! Ordered a couch and loveseat set December 5 2021, with a 6-9 weeks for delivery quote. My last call was on March 4 and was told it is going to ship the 20th of March and will take 3-5 days to arrive for delivery. I called today, March 26, and was told ships April 29 and should arrive on May 5. Our loveseat arrived at the store February 6, at which time they tried to set up delivery to charge us for entire order! BEWARE !!!
Judy is you go to girl. She's had a ton of information on just about anything in the store. We have gotten our house almost completely refernished with our Ashley Furniture buys. Judy has sold us everyone of our pieces except maybe one item.
Loved the atmosphere and service. Caden was our sales rep and he was great. He wasn't pushy and understood our needs and stayed within our budget.
Please see Libby for any of your furniture needs!! She was VERY patient with my husband and I when we were looking for a couch and kitchen table. She knew her product and her way around the store. All of our questions were answered and she followed up with us every time a piece of furniture was delivered. Thank you so much Libby, I'm sure we will be seeing you again!
We will definitely not be shopping here again. We bought a $4,200 couch set from them the first week in August, and we were told mid-September delivery. They kept pushing out the date, until the end of November. Our couch showed up, but the 2 accompanying chairs didn’t come with them, like they said they would. Our couch got delivered the end of November, and the end of December they called us to say the chairs were in. They said they wouldn’t deliver them, because they already delivered the couch, even though we paid for shipping for our whole order. The manager was very rude to my husband when we wanted an explanation to why the chairs would not be delivered. This is why people are switching to online shopping instead of in-store. You have to offer the customer service that you don’t get when you order online.
I just got back to Williston and needed a new bed mattress for my apartment that I just moved into, so I went to Ashley to see what they had to offer and found a mattress that fit me perfectly I'm a disabled veteran with a back injury, and I walked out of there with an awesome deal only spending just over $1,000 on the mattress, box, and they even threw in the metal frame that the bed rests on. The lady that helped me her name was Judy she was extremely friendly and knowledgeable and took care of me and I would recommend this place to anybody.
