Ashley's Ice Cream Cafe

Review: Where do I even begin with this disaster of an ice cream shop? My recent visit to this establishment was nothing short of a nightmare, and I wouldn't wish it upon my worst enemy. First and foremost, the service was atrocious. The staff seemed completely disinterested in their customers and lacked any semblance of basic manners. The employees were more concerned with their personal conversations and gossip than actually serving customers. It was as if I had stumbled upon a staff meeting for the most apathetic and unprofessional group of individuals imaginable. Moving on to the ice cream itself, I can't express how disappointed I was. The flavors were bland and uninspired, leaving me wondering if they had mistakenly used cardboard as an ingredient. The texture was equally disappointing; it was grainy and lacked the smooth creaminess that one would expect from a reputable ice cream shop. It felt as if I was eating a frozen bowl of disappointment with a side of regret. To add insult to injury, the prices were exorbitant for the subpar quality. I wouldn't mind paying a premium for exceptional ice cream, but this place was an absolute rip-off. It felt like they were charging me for the privilege of enduring their awful service and tasteless treats. Cleanliness was also a major concern. The shop was filthy, with sticky floors and tables that hadn't seen a cloth in ages. I had to navigate through a minefield of discarded napkins and half-melted ice cream cones just to find a semi-clean spot to sit. It was a breeding ground for bacteria, and I feared for my health with every bite I took. Overall, my experience at this ice cream shop was an unmitigated disaster. From the lackluster flavors to the abysmal service and unsanitary conditions, there was not a single redeeming quality about this place. Save yourself the trouble and avoid this ice cream shop at all costs. You'll thank me later.

The service was decent. The workers greeted us when we walked in with a smile. But that was the good part, I asked for 2 different samples and they gave me them. I ordered the strawberry ice cream and my partner ordered a milkshake. The strawberry ice cream was really bad, I wasn’t expecting it to have a terrible after taste. My partner said it tasted like the ice cream went bad. I tried the milkshake and it was just milk and no ice cream. After 10 minutes of eating the ice cream I got a really bad stomachache and got diarrhea. So I wouldn’t recommend this place….

Grape nut ice cream. Wow does it work. Top 10 ice cream places I’ve been to.

Chocolate chocolate chip and cookie dough topping was pretty good, but not amazing. Staff generous and atmosphere decent.

I come here at least 3-4 times a month with my boyfriend since it’s so close to us. I loooove the coffee Oreo, lemon graham vegan seasonal flavor, and honey comb seasonal. My boyfriend’s favorites are black raspberry and cookie dough.

I've had a lot of ice cream in my day so when I was in my girlfriend's hometown, she took me to her favorite neighborhood spot and it did not disappoint. Creamy, rich, and delicious. The place is covered in drawings made by customers about Ashley's and apparently it takes a while for your drawing to get up there which gives it a community feel. Coming from Boston, I was pleasantly surprised by the portions this place gives when they say "two scoops"...it's a hefty portion. Two was enough!

Fun Staff family-oriented great place to bring the kids and someone who likes ice cream as much as you do easy parking handicap accessible

Very nice place. Great ice cream a few seats. Very clean nice people

Quaint little spot with great staff. Good variety of ice cream flavors, toppings, and pies

Horrible customer service from this shop in HAMDEN !! Branford is great They refused to sanitize the milkshake wand for me I HAVE A NUT ALLERGY every other Ashley’s ice cream and ice cream shops in general wash if for that purpose they have to !! So furious