Associates In Neurology PSC

Months of neglect, poor to non existent communications, and I still don't have a proper diagnosis. Staff is barely competent, and after long wait times I have been forgotten about twice, the "Doctor" just smiles and explains nothing. I have never been asked how I am feeling or doing on the strong medicine he prescribed. Just botched a risky spinal-tap lab test perminatly putting off a diagnosis.

I took my adult daughter who has epilepsy to this doctor because she cannot drive. I went in with her for her visit. This Doctor is not very polite. He did not introduce himself and immediately started talking to me as if I was the patient. I pointed out to him that my daughter is the patient, and he never once used her name. She told him that she had a seizure during a recent EEG, given by HIS office, and he told her that he didn't believe her, when the technicians had noted it on the results. Overall, he came off as very unfriendly, and arrogant. We will go elsewhere.

I do not recommend using this practice. Office staff nor office Manager returns calls. When I voiced a concern about waiting 3 months for follow up of testing results and for them not returning calls, I was hung up on. Very unprofessional staff. This practice is a referral by Sentara.

Why aren't there during your store hours. What kinda business doesn't leave a note or inform their customers/ patience that they can't get the attention they need. This is such a bad practice. And such an inconvenience to anyone needing help If you changed hours you need to update them.

Dr Owusu messed up by calling in my prescriptions to two different pharmacies. I was picking them up from different places which was just because I would get a call from the pharmacy saying I had a prescription ready. But when he found out his his office called and told me that he wouldn't be writing me any more prescriptions for Alprazolam. I called the pharmacy I had 4 refills and enough until I could get in with another doctor so I called and cancelled my appointment. When I did he called and cancelled my 4 refills I had. I would not have cancelled my appointment if I knew he was going to call and cancel my 4 refills of the prescription. When I realized what he did I asked if he would call in enough until I get in with another doctor and he just keeps telling me to go see a psychiatrist. I am having several seizures daily from withdraws from just suddenly stop taking the medication and not able to get in with another doctor soon. I even tried rescheduling my appointment so he would call back in my 4 refills I had left that he wouldn't have cancelled if I hadn't cancelled my appointment but I keep getting told he won't do anything until my next appointment wich is in several months. I even tried going and making a appointment at a rehab but he won't fax over my medical records. My family says this is grounds for a lawsuit because this medication I was on should not just be stopped abruptly. He should have weaned me off of them and that is what is causing these seizures that I am having and could cause serious damage. I can't get in with another doctor until next month and he won't even prescribe me enough until then. What am I supposed to do until my next appointment or can get in with another doctor because I can not sleep and I'm having several seizures daily which is effecting my life negatively in several ways. Such as losing my job and not having nice holidays without having my family worrying about me. Again I would go get a prescription when a pharmacy would call saying I have one ready. I wouldn't have done so if he hadn't made that mistake he won't adhere to. Even though it was a mistake he is making me pay for it which is going to make things worse. That is why my family is definitely going to take legal action against him and his office. Especially after having a seizure last night and breaking my arm.

Worse experience in this office very unprofessional zero communication skills. I was referred to this office by PATHS, my appointment was 3/30/21 for 1:45 pm at 2pm I was given paperwork which took me 5 minutes or less to complete at 2:30 the front fest associate Amber asks me to complete signing to documents. I address my concern of the long wait with. I communication as to why if my appointment at 1:45 I was still waiting 45 minutes. Amber was very rude saying she has other patients there and went to get someone else to speak to me making all these body and face gestures. This is unacceptable so unprofessional in a place that was not packed at all. The second woman was rude as well who came out to get the patients and the last woman I spoke to was the only professional there. I will go else where waste of my time!

THIS OFFICE IS THE WORST! Not because of the nurses or anyone else that helps you before you get to THE RUDEST HEALTHCARE UN-PROFESSIONAL that i have ever encountered, VICTOR OWUSU-YAW,MD has forgotten the golden rule in Healthcare which is "Customer Service and Bedside Manner". He is rude beyond belief and needs to retire! I did not want to give a star because of his Inability to be a Decent human being over shadows the Great people that work in this office, but I couldn't post unless I did...

I also agree with the reviews worst experience ever the African doctor had a Indian trainee doctor with him we both was looking at each other while this doctor proceeded to do my electric muscle test with the door wide open patients barking by losing their way in the hallway and he took a phone call he stayed on the call for 35 to 45 minutes no joke while he was poking and prodding me unprofessional worst place ever don't ever go there if I go I'll go back and see the Indian doctor I have a good mind to report this doctor kuka Luke African doctor to the AMA he was

The front desk and nursing staff was awesome and friendly, but I pretty much waited a long time just to be brushed off quickly by the doctor he didn’t really listen to what was going on and expect me to come back in six months currently looking for a new neurologist‍‍

Kind of rude and doesn’t really listen to what your trying to explain.