The reception staff, my provider Jackie Pennie and Ramona? all very helpful and efficient. Too bad the facility does not have a cafeteria nor vending machines for a snack. Otherwise, treatment has been very good!
I saw Jill Hartwell PA and she was extremely dismissive and horrible. I came for terrible back pain that went down my leg she said there was no way I could sit the way I was sitting if it was spinal related. She literally laughed at me and her notes were not accurate to what I reported. Luckily I got a second opinion from a different doctor and got an MRI found out I had two herniated discs and was not crazy after all. If you want to be listened to and respected she is not the one for you
The medical team is fine. The location is fine. The parking lot is a bit of and organized mess. The admin support is atrocious. Multiple times arrived only to be told the appointment was at a different time. Goes beyond coincidence in my opinion. Facility is a bit older, the decor shows its age.
I only have Positive Experiences to share at this Dedham Medical Center! Registration has never been an issue for me and always Positive and friendly. One can also Register on line Atrius! I have nothing negative to report with reference to parking. Plenty of parking, front, side & back! Early arrival could be helpful, due to leaving and arrivals of appointments! DD.
DMA is competence personified with 5-star medical personnel, limited to no wait times and an environment conducive to relaxation and reassurance. It is not hyperbole to assert that DMA has enhanced + protected my physical health. Under no circumstances would I ever consider another entity for my medical care; my PCP is an exceptional Human Being who understands there is more to her job than X-rays and flu shots. Thank God for Dr. Hackman, I owe her my life and I'll ensure she didn't exert all this effort on my behalf for naught. RESPECTFULLY Steven Bernazzani
Not too bad the experience about mammogram. The upper front desk was kind and efficient; the mammogram was nicely done. However, the old lady at the mammogram front desk was rude and unprofessional when I needed to make an appointment.
Honestly, getting sick and tired of how hard it is to reach them and make an appointment including the online chart… and I’m a young tech savvy person… this is just ridiculous. Looking for a doctor elsewhere…
NP Susan Pozaic from the OBGYN was amazing, she explained everything to me and I felt comfortable during the whole exam.
Worst place ever , you call the office they put you on hold between 25- 35 minutes before anybody from the office answer you call , moving to a different facility.
