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Bank of America

  1. Bluffton
  2. Bluffton Atm
  3. Bluffton Bank

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Bank of America
"Bank of America is proud to serve Bluffton, SC. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."
Address: 101 Windrush Ln, Bluffton, South Carolina 29910
Phone: (843) 706-5673
State: SC
City: Bluffton
Street Number: 101 Windrush Ln
Zip Code: 29910-8924
categories: loan service, commercial bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 09:00 - 13:00

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Reviews
The banks anywhere near me both have LOCKED Night Deposits!! This is not helpful for working people without a bank card. For atm deposit I deposit money into my mother’s account. They told me to drive to Hilton Head—30 minutes in the opposite direction where there is a night drop available. Why?? Why is it locked??? Furious— very difficult to get there during business hours. I arrived this time at 5:02pm and was told to go to another location,,,, Ugh! We live in Beaufort and work in Bluffton —— the only night drop is on Hilton Head——
Horrible experience. I am a local business owner for over 20 years, met with Lisa opening my business account. She told me she would order my checks, and did not. She was rude, and argumentative when I confronted her. Tried for days also to call. Lisa explained to me they don't answer, because there a BIG bank, and not what I was used to!!!
Every time I go at night at least one machine is not accepting deposits! So frustrating and annoying Update: Now if you go any night none of the machines will accept your cash!!!!
This location has two drive-thru ATM's, and one located outside you can walk up to as well. The lines get backed up every day after 4pm. Mostly because people make deposits at the ATM all the time, and vans will pull up to the ATM with 4-6 people inside all taking turns...... frequently! The location of this bank is key to it's value as a customer.
Waited over 15 minutes at drive thru. Inside teller refused to come to window Until I blew car horn for simple deposit. Very rude teller told me to read sign. closed. There was no sign for closed. Manager- she is a poor reflection on your management hiring/training skills. I will be reporting this unprofessional incident to regional VP. Based on response, May close both BA AND Merrill Lynch accounts.
Lisa and Tatiana sorry if I spelled the names wrong are absolutely amazing. They really go out of their way to make sure you have what you need. I drive well out of my way to go to this location specifically because they handle everything perfectly. Awesome location!
I have banked with Bank of America for 15 years and still am amazed at how awful the experience is when I go into the bank. The tellers are have no idea what customer service is. I have gotten many cashiers check from this place over the years and have never had to disclose the payees address or any other personal information but was rudely informed that they can only issue the cashiers check with the payees address this is so they can farm information to send out useless junk mail to the people they now have information for also it is not required by the FDIC or any regulatory commission for them to issue a cashiers check . I relayed to the teller that I have never had to do this before and she said they needed it for their back off software. I am not comfortable giving them anyone's address because I don't think it is any of their business. The fact of the matter is that they have my business account and my personal accounts and now I thinking that it is time to look for a new bank to change to. This branch is an absolute joke when it comes to the tellers and management need to take notice. If the 2 1/2 start rating that you have on google isn't evident enough that you have a problem then I don't know what is. 3 visits in the past 2 weeks and every time treated like garbage. That does not breed loyalty. Not the branch for customer service.
Worst service I’ve ever received at a branch. Been a Bank of America customer for 20 plus years and I’ve never complained. This branch is terrible. 30-45 minutes wait minimum. If you complain they go on break and slow it down even more. Never seen less dedicated staff and useless manager. Complained to corporate but no follow up. I so miss Hilton Head branch and staff. I wish there was an alternative. We try to do everything online or wait til we visit the island. That’s how bad it is. We draw straws in my business when we do have to go. Frustrating!
Justin Parker was very welcoming, proficient and friendly. It was his first day on the job, and this process was a breeze with his help! Not only did I feel comfortable going through with this process, but Justin was very well educated and helped me every step of the way. Love this bank and the wonderful customer service I had received today! Definitely deserves 5 stars.
Awful. I started banking with Bank of America twelve years ago in Austin, TX, and they were great. After moving to Bluffton ten years ago, I just could not believe the difference. This branch is atrocious. Long waits, extremely rude employees, and they only have one teller working the drive through window, with lines of cars around the building. If you are not with Bank of America, you cannot use the drive through, and if you cash a check there that someone who does bank there wrote you, they will charge you eight dollars, which is why their lobby is now marble. I left, went to United Community Bank, which is far superior. Avoid Bank of America in Bluffton, it is the most poorly run bank I have ever done business with. The manager is terrible, when you ask to speak with her, she tells the employees to tell you how many people you will have to wait behind to see her, to encourage you to give up and leave. It is an utter nightmare. Please, save yourself the headache, bank anywhere else, because I can’t imagine any bank being worse than Bluffton Bank of America.
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