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Reviews, get directions and information for Bank of America

Bank of America
"We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control CDC guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area."
Address: 10200 Reseda Blvd, Northridge 91324
Phone: (818) 366-0214
State: CA
City: Northridge
Street Number: 10200 Reseda Blvd
Zip Code: 91324-1459
categories: loan service, commercial bank


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Reviews
If I could negative stars I would. Every time I go I'm told to use the ATM because there is no tellers. Opened and IRA and it was closed before I got to deposit my $80k into it. Apparently Alex the bank that set it up was promoted. He must have REALLY wanted to not have any pending files for him to lie and change the open date of the account so that he could close it. Makes me wonder what other shady things Alex and others do there. Needless to say, I will be closing all 5 accounts including my business account and IRA and going else where. This is by far the worst bank and worst branch ever. I've always known but didn't want to deal with tge hassle of switching everything. I will be now! BEWARE OF PUTTING YOUR MONEY THERE! If they can change the sate on my accounts who knows what else they can do!
I should read the reviews before to went there. I left work rather to open an account to my son. there wasn't even much in the bank and he told me to make an appointment for tomorrow. I arrived an hour before closing
This has been such a great location and now apparently they will no longer have bank tellers working all the time. The reason given is that you can get cash from the ATM outside the bank. Sad and disappointing. More ways to eliminate more jobs for people.
Zero recommendations here. The manager Jason Nunez has absolutely no personal customer service skills. I received some information from my account about a check that was not valid and made documentation on that when it happened and they thanked me on the phone for being a loyal customer. I visited this branch when I faced an unexpected closure on my account and while Mr. Nunez was talking at me, he was talking to his computer screen. I was going through something and I asked him to look at my face while talking to me. He advised me that they cannot do anything for me at the branch and I need to wait on hold for corporate on the phone. Basically made me feel like I was in the wrong for something I couldn't control and in a dire time of funds being stripped from my use. If you don't mind, your savings and or checking account being closed on a whim without any consolidation from your bank, then by all means Jason's your man and Bank of America is your bank.
Opened my first checking and savings account here. Needless to say, process went smoothly and I enjoyed the less of an hour with my teller, Stephanie. She is very nice and funny, and made sure to answer any of my questions or concerns. I don't know what these are the people are tripping on, but I don't think this branch deserves a 2.8 stars. I've seen way worst bank branches.
No teller available. Felt unwelcome. Worst customer service experience in a bank that I've had in my life.
Cleaning up a relatives estate that was left in a mess. Came in to close some accounts and expected a terrible time. Alex Jimenez helped me. He is very professional and was very friendly. A smart guy! He is a asset to Bank of America! Thank You!!
The customer service executive named Marian, is absolutely brilliant. She knows what a bank customer wants and ofcourse knows how to ease up the work. Went there with hundreds of issues, she listened one by one and solved. Amazing service. Had a big issue with a closed account, she solved it by herslef in the next morning without any reminders from me. Just amazing!
They did a great job protecting my identity and my account a while back, so props to B of A. This branch is very pleasant, and I always get good service when I actually need to go inside.
Safe, convenient location. Atm is safe to use even at night. We used it late at night many times. Police station is just down the street east.
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