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Bank of America

  1. Saratoga Springs
  2. Saratoga Springs Bank
  3. Ballston Bank

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Bank of America
"Bank of America is proud to serve Saratoga Springs, NY. Wherever you are in your financial life, we're here for you with personalized financial guidance from a team of experienced professionals all working together in one convenient location."
Address: 189 Ballston Ave, Saratoga Springs 12866
Phone: (518) 587-5461
State: NY
City: Saratoga Springs
Street Number: 189 Ballston Ave
Zip Code: 12866-4715
categories: loan service, commercial bank


Opening Hours

Monday: 09:00 - 16:00
Tuesday: 09:00 - 16:00
Wednesday: 09:00 - 16:00
Thursday: 09:00 - 16:00
Friday: 09:00 - 16:00
Saturday: 09:00 - 12:00

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Reviews
I try not to go into the Saratoga Springs branch often because they are Always understaffed and I'm never acknowledged. While needlessly waiting it was finally my turn..i hear " next"..like im at a deli counter. Almost every one that works there is indifferent. And no one has authority at the teller windows. I'm looking for a new bank. Get it together !
They are absolutely rude!! You go in and wait in the business line for a business transaction, meanwhile there’s 5 employees working and NOT ONE acknowledges you. Waited in line 10 mins just to have them tell me that I had to drop my deposit in the night box because they wouldn’t take it! And then the line to the drop box is all the way to the entrance, so you can’t EVER get through and no on street parking which isn’t their fault BUT STILL BAD EXPERIENCE!!
Bank is not attended with decision makers it's staffed by people that deposit your check mobile on a tablet throw holds on checks for long time clients and over all give poor service. If your even thinking about using this bank think again.
The parking attendant basically lives in his little shed. That part is fine. What isn't fine is that he blares loud music beginning as early as 7am on weekdays waking up nearby tenants. Have some respect for people sleeping still.
I strongly dislike this ATM. First off too many people walk up to in the middle of the night. Second I’m not doing business banking just give me 20’s and stop asking about details after 10pm I want to get in and out ASAP, because Zombies be walking around at night up here. Lastly the brand new ATM you guys and gals just installed would be amazing if I own a jacked up SUV or a tank. Instead I own a modest grandpa looking sedan which is normal car height. I have reach to tap the numbers and all the Zombies can see me press numbers NOT COOL. Why is the machine raised up so high? It makes no sense and it’s a ver poor design that’s simply “AWKWARD” to use. I have to open my door almost every time I use this red, gray and blue box.
This bank is convenient for me. The staff is overall friendly but Cassandra B is just the nicest young lady! She helped me and made me feel welcome. Polite and informative Thank you!
Very pleasant experience dealing with Christopher Batkay! My daughter and I had many questions about setting up a credit card and Chris was very helpful in explaining our options to suit our needs.
Hands down worst bank always understaffed so it always takes forever just sat in line with only two people ahead of me for over 25 mins . And it’s only the Saratoga branch absolutely ridiculous
Can never find out if the holiday hours change, one app says it's open other says it's not. Bank don't care if you drive, waste gas to get there. Considering taking all my large savings account out of this bank.
Called to try to find out if there was a notary on staff. After dealing with the obnoxious auto system that finally let me get through to staff, they hung up on me without answering. Repeat x10. It was a yes or no question that would've taken 10 seconds to answer. Maybe 15 seconds if I asked the yes or no followup, 'are they there today?' Answer the phone you lazy asshats.
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