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Reviews, get directions and information for Baron Auto Sales

Baron Auto Sales
Address: 195 River St, West Springfield 01089
Phone: (413) 788-3700
State: MA
City: West Springfield
Street Number: 195 River St
Zip Code: 01089
categories: car dealership


Opening Hours

Monday: 08:30 - 20:00
Tuesday: 08:30 - 20:00
Wednesday: 08:30 - 20:00
Thursday: 08:30 - 20:00
Friday: 08:30 - 18:00
Saturday: 08:30 - 17:00
Sunday: 11:30 - 17:00

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Reviews
Crooks they take advantage of elderly woman. My mother bought a car there few months ago barely drove it and things keep breaking brought back to have them fix a cable and air conditioner and idiots left a huge crow bar in her car hitting the alternator eventually it broke the alternator took them over a month to come fix it. Now mind you she barely drove car was in hospital for a month. Cable still not fixed and now car won’t start again! They will not return her phone calls at all every time she does get through there they say owners not in he will call her back never does. So now we have to go another way to get her money back or car completely fixed
Avoid these guys at all costs….. shady business men. I bought a Subaru for my son. Two months later the engine blew. Went back to them and they never offered us the extended warranty. Per Bill, “ we never offer the extended warranty because Subaru’s are such good vehicles “. They just leave use with nothing. STAY AWAY FROM BARON MOTORS i don’t care what kind of deal you think they’re giving you. Those guys are NO GOOD
Bill was good, seems to be a family run, honest business. Car was decently priced and in great shape. So far really happy with the vehicle and purchase.
Avoid these guys at all costs. They are completely untrustworthy. I bought a diesel truck from them pre covid. I didn't do my own due diligence. They had a mechanic look over the truck and make sure it was in good condition and then got it inspected. Fast forward a year when I go to re inspect the vehicle I come to find out it had been flagged for emissions. Not sure how they were able to get a sticker on it because the entire smog system had been removed. It cost about 6k dollars to make the truck emissions compliant not to mention the safety repairs on ball joints and wheel bearings it needed. There is no way this could have been missed. They did not have anyone look at the truck. They have a way they get stickers and pass auction trucks on to the public. Avoid these guys, they are liars and can not be trusted. I would give negative stars if possible.
Sold me a truck with a tear in the seatbelt. I have waited 6 months for a replacement and gotten nothing. Edit: I have a new seatbelt and have ZERO complaints about the truck otherwise. Thank you Jeff.
Bill was absolutely amazing! They worked tooth and nail to get us into our new Mazda5! Would GREATLY recommend you stopping on in and talk to bill about your next ride! Would give 6 stars if I could
Thank You so much to Bill and Baron auto for helping us get out new car recently! We needed to replace our family vehicle with something reliable and with a good car fax. Bill helped us find the best one and helped with our loan process..stuff like this is usually stressful and annoying but they made it easy and chill for us. Which is exactly what we needed right before the Holidays. The more I drive the car the more I love it and appreciate it! Thank You again guys so much from the Halla Family
Bill was great to work with and seemed very honest. I’ve had my car for almost 2 months now and things that they said they checked before selling were absolutely not checked according to my mechanic. I love my car and had a great experience, just make sure you get your car checked when you leave.
Usually you hear lots of unscrupulous stories about car dealers. This isn't one of them. I called Bill about a vehicle they had advertised. He was pleasant on the phone and we had a nice conversation. I trusted Bill and decided to purchase. Bill went above and beyond for me that i felt comfortable going forward. He asked me " you're going to put a deposit and you haven't driven it yet?" It's the antithesis of what you would expect a car dealer to say? I can't say how much the guys at Barons did for me, but it's my pleasure to do business with them and hopefully more in the future. Thanks guys. Peace
Bill did an excellent job showing me options to buy a car. I was overwhelmed and he made it an easy experience with no pressure. I left with a great deal and an awesome new car. Highly recommend!
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