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Bassett Home Furnishings

  1. Hoover
  2. Hoover Furniture Store

Reviews, get directions and information for Bassett Home Furnishings

Bassett Home Furnishings
"At Bassett Furniture, get quality without compromise. Shop our wide selection of bedroom, dining room, living room, and outdoor furniture, plus fun furniture accessories like lamps and rugs. Or customize your perfect piece in our design studio. And if you need a little extra help, our interior design consultants are available to help you make that perfect piece or perfect room. Shop online today or visit us in-store!"
Address: 2970 John Hopkins Parkway, Hoover , AL 35244, Hoover (Alabama) 35244
Phone: (205) 988-2180
State: AL
City: Hoover
Street Number: 2970 John Hopkins Parkway, Hoover , AL 35244
Zip Code: 35244
categories: home decor, furniture store


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 13:00 - 18:00

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Reviews
We drove from Huntsville to Hoover because I didn't have a good experience at the Bassett in Huntsville, but I love the quality of the furniture. When I called and asked if they delivered to Huntsville, I spoke to the manager Michelle Gillespie and she immediately handled everything so professionally. She made and appointment for the next day with one of their top designers Angie Finley to get started. She created the vision I had in my head and perfectly crafted it through my purchase. It was such a pleasant and comfortable experience shopping/designing with them. Everything came perfect and right on time with an EXCELLENT delivery crew. Thank you Michelle and Angie- you guys are the best! We are definitely coming back for our next purchase! Mary Golpa
Enjoyed planning my new living room with the assistance of Laura in the Burlington MA store. She helped me pick swatches and pieces. She made a floor plan on the computer so I could visualize how it would set up in my new living room. After measuring the actual space I realized that the initial sofa would be too big. Laura helped me pick a replacement sofa that would fit in with my design. Everything was delivered when I needed it and was in great condition. My only complaint was looking at swatches in the artificial florescent light in the store didn't give me the true colors. However, once everything was delivered it pit in perfectly in the room & looks gorgeous.
My wife Dibya and I visited about 3 months ago for furniture at Basett. We met Michelle . She is the store manager. We were impressed with Michelle. Bart and Manda were very friendly. Michelle has visited our new home atleast 5 times. We have the furniture delivered from Bassett. We are very happy with the quality and style . Service was excellent. I can call Michelle any time and she is there to help me. She is a very good designer. We are really happy.
We had a great shopping experience at Bassett! Ellie was very helpful and attentive and we have purchased many items for our new home with her. The delivery experience was excellent - on time, courteous and knowledgeable.
Milestone day for me, first complaint I've ever posted online. Bought two rugs, paid over 5k for both. I was unhappy from the start, tried to return them and they will not take them back. Called store manager Mark, he was very rude, unprofessional, extremely argumentative, interrupted me through entire conversation raising his voice and twisted the facts. I will never do business here again.
Decent furniture but not very knowledgeable staff. The girl we worked with was unsure when we would ask a question and lacked confidence. The last thing you want when you are dropping $3-4k on a sectional. There was also no process when bringing us through the steps. Not an inviting staff also. Everyone looked unhappy to be there.
"My wife has had a great experience working with Brian sales staff. She has continued to discuss with him more options in our future. The install team was fantastic and professionally installed the furniture quietly while I was on a conference call. Very appreciative."
Good sales service and follow up. Nice furniture, well made, at a good price point. Delivery as scheduled, professional and neat.
Design consultant was extremely knowledgeable and patient. Home delivery service was polite, clean, efficient. Product is very comfortable.
Absolutely love our new furniture and the entire sales process. Bart was so great to with. We will be back!
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