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BBVA Compass

  1. Odessa
  2. West Odessa Doctor

Reviews, get directions and information for BBVA Compass

BBVA Compass

Description

BBVA Compass offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA Compass is a Sunbelt-based financial institution that operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA Compass ranks among the top 20 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama, Texas, and Arizona. BBVA Compass has been recognized as one of the nation s leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2015 BBVA Compass Bancshares, Inc. Compass Bank is a Member FDIC and an Equal Housing Lender. BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group.



"At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them."
Address: 1330 E 8th St, Odessa (Texas) 79761
Phone: (432) 332-0141
State: TX
City: Odessa
Street Number: 1330 E 8th St
Zip Code: 79761
categories: bank


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00

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Reviews
I am very unhappy to give a negative review because the employees there are friendly. The problem is PNC bank is a Pittsburgh Based Northeast bank and it took over BBVA which was one of the best banks there is. PNC has so many INSANE ASININE regulations that it Can NOT function in Texas. I think they should just call it quits, sell out to a Texas bank and go back to PENNSYLVANIA. Switching banks. I had enough.
If I could give 0 stars at this point I would. I have been trying to get a response on a power of attorney for 2 months now. Every time I call I'm told it was faxed over to the legal department and they're still waiting for them to review it. I hate to compare banks but when BBVA was my bank I did not have this trouble, if something had to be faxed to the legal department it took 3 days maximum. At this point I am ready to change banks.
The lovely ladies running the PNC on 42nd St are incredible. They are always patient and kind! Alexis was especially helpful today even though they were very busy!
I have not issues with the tellers or anyone I have come in contact with at the bank. They are always friendly and helpful. But, BBVA makes it very hard, if not impossible to make a loan payment other than paying in person or using the night deposit. I have called the bank more than once to ask if I could make a payment over the phone. The loan officers are always busy. Today, someone transferred me to an automated line. All I did was go in circles with prompt choices. Finally, I thought, I reached the correct area. Wrong, a voice told me my call could not be taken at this time. Ok,,,,,,I suppose I will have to drive over to the bank after all.
Worst customer service I've had in my 30 years of banking. Crystal, a phone support representative, was the most unhelpful and unfriendly person I've ever dealt with. BBVA was my bank for many years with few ssues over the years. Changing banks.
Worst bank to exist on my 13 years of banking, i’ve been banking since they bought out BBVA, and to my every experience with them has been ignorant, have over draft fees, cashing check fees, a 24 hour delay on depositing checks, pending transactions up to 2-3 days, i dont recommend this bank whats so ever to anybody!
I deposit a lot of money every month. The drive thru tellers never even have the courtesy to greet you when you drive up. They are just silent. In my opinion that is horrible customer service.
Unfortunately Negative Experience. Teller Alicia performed very poorly and unprofessional today. I was waiting in line she had a customer in front of me she calls me to the front aswell and starts asking me if Im ready. She took care of me while also taking care of the other customer, there was no rush needed. She then counted the money on the money machine but not infront of me. She has a weak personality whatever she didnt like about me by only looking at me showed weakness and unprofessinalism on her part. I didnt say anything but ask for her name to include in this review. Its not right! She should treat all customers equal and give each customer a nice experience and an individual experience. She took care of me on the side where another teller could be. She had to walk over to the other computer to do my transaction didnt even give me a receipt.
I have tried to close out my account for two weeks and still don't have it closed the service is absolutely awful. The bank is a horrible bank.
Worst bank ever I been unemployed for 2 months I told them I didn't want no overdrafts to decline them but they over draft me and now want to charge me for the 2 months I couldn't paid I'm still unemployed they want to close my bank don't get this bank
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