Beaumont Hospital

Covid restrictions are on point here. Be ready to be checked thoroughly, no weapons! My wife n I felt like we we're being judged because of the comments made by security guards as we we're being checked into emergency to see our family member who had to be rushed to hospital. We have tattoos, piercing, beard, supporter shirts on. The other 3 people in line were never questioned like we we're. Just empty your pockets in step through the metal detector. Only 1 person allowed to visit at a time ⏲. Maybe rethink this visiting situation a little bit for the reason if someone coming to see someone has a disability themselves of need of a companion to assisting them through a visit to see their loved 1 or of another matter as well. Grateful for the seriousness of security guards and the workers at the help center desk. As well for the hospitality of the Nurses in Doctors who help our family member .

This hospital is a little bit aged, but overall it’s in good condition. East tower employees were mostly polite, although there were some people who really didn’t care and stayed in their phones. Nurses and doctors are doing the best, but it would be nice to get a more personalized attention and someone to actually follow up on all the promises they make.

My daughter-in-law was having a baby. Her water broke and she didn’t get a room for over 4 hours. They have a son who wanted to see his little sister as soon as she was born. Due to Covid, he could not go in the hospital until after baby was born. I came from 3 hours away to stay with him outside until then. It became nighttime and the staff would not even allow us to stay in the lobby 5 feet from the door. They also couldn’t recommend me to a hospitality house or any where else we could go to be able to be inside at nighttime. They care more about Covid then about the safety of their patients or patient’s support system. If I don’t make it home tonight, it’s because I was forced to sit outside, with 2 children, during the night. I gave them 2 stars because the facility was clean and they were kind enough to let us use the restroom.

My mother has been in the hospital since November 3rd. She is currently on 8 south , Been here to visit daily and every day her room is fithy garbage cans over flowing. Empty trays "multiple" sitting on counter. Empty syringes on counter and bed side table. A coffee trail going from sky walk all the way to gold elevator for 2 days. Over all a very dirty place. Dr.'s and staff are amazing very informative and helpful

DO NOT GO to Beaumont for mental health issues! They treat their patients like trash in the waiting room. They let a COVID positive patient leave isolation room and no one stopped him. But they will send in 6 security guards. Can't make this up y'all. The doctors are liars tell you one thing and does the next. Been waiting 4 days they won't let me leave. I lost my job because of this. On top of it all they have "sitters " and below is what they get paid to do. Don't come here! Avoid at all cost

The care at Beaumont- Royal Oak is absolutely unmatched. I came into the ER upon referral from my ophthalmologist for some vision issues and left four days later having found and removed a tennis ball sized tumor from my right occipital lobe. The team entire from nurses to doctors to surgeons was the most patient, kind, and knowledgable team I have had the opportunity to come to know and it is to then who I owe my life. The facility from the ER to the neurology unit is immaculate and the care is outstanding. So grateful for this awesome team of hardworking people.

Emergency room was a horrifying experience. My 90 year old mother was having shortness of breath & is a heart patient. Her cardiologist told us to have her admitted for immediate evaluation. She was taken in quickly & had an EKG & her vitals tested & just as quickly returned out to the waiting room where we sat, for 4 1/2 hours. She was getting restless & agitated, so I asked the front desk, manned by mostly 20 something year olds, what her status was & when she would be seen. I was told “I don’t know” we’re over capacity right now & only critical rooms are open. So apparently a 90 yr old heart patient having trouble breathing is not considered critical… shocked & saddened how this emergency room handled their patients. We ended up leaving because apparently her EKG was not critical enough to be seen before the 30+ patients who walked in on their own accord. I will never return to this hospital & fair warning to anyone considering going there for an emergency situation.

The nurses Melissa was delightful, polite, and knowledgeable. She drew blood from the top of my hand which is usually more painful, but not at the hands of this nurse, I barely noticed the needle poke, outstanding! Beaumont hospital is huge, because of it's size I had difficulty finding a close parking spot. Unfortunately, I had to walk quite a distance to my appointment. After my appointment, somehow, I got turned around, and wasn't sure which way to go. Fortunately, a nurse named Jennifer, without me asking noticed I was uncertain where to go. Jennifer, approached me and asked me where was I trying to get to.So, she actually walked me to where my car was parked. I guess some of them are heroes. I am very appreciative of these kind people, and thankful for their professional, and humane behavior.Good job!

The sign in the EC lobby says "voted best ER" but it makes you wonder if they paid for the hospital paid for this status. If your loved one has an emergency, don't come here! My father was brought in by ambulance, it took an 2 hr and 45 minute for a resident to come into his room and God knows how long if will take to get any tests done....

For having the best doctor's and reputation for a long time, I have seen what happens when a great institution is bought out by a not so great health care system. For the hospital being slow in the ER, patient care and updates and answers are very hard to be received by staff to the patient. Not very impressed with the new institution of spectrum and Beaumont merger