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Reviews, get directions and information for Berry Scuba & Swim School

Berry Scuba & Swim School
Address: 200 Northfield Rd, Vernon Hills, Illinois 60093
Phone: +18473866489
State: IL
City: Vernon Hills
Street Number: 200 Northfield Rd
Zip Code: 60093
categories: local business



related searches: Brookfield scuba diving, Snorkeling lessons near me, Scuba classes near me, Dive Rite, Toucan Dive, Scuba Emporium, Learn to scuba, Dive shop
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Reviews
I've had nothing but excellent experiences with Nick, Mujey, and his staff so far. I purchased all my gear from him and I would say the prices were fair you cant compare in store prices to amazon people the small guy need to make a living somehow which he gave me a 10% discount because I packaged it together. They have been accommodating and extremely helpful with all of my needs. I haven't tried ordering anything online but then again I don't know why you would. If you're local just go to the shop... Yes it's a small shop and I run a small business myself so I understand not always being able to answer the phone right away.
Small shop, it's probably great in person, however I would not recommend ordering items from their website Original order was place on 2/28 with an 2-day shipping option selected via the Seller's website selected at checkout. 7 days after placing the order, I had not heard from the seller regarding my shipment - so I sent an email to the seller. After no response from the seller for another week, I called their shop several times. Eventually on Friday 3/17, I was able to get in contact with Nick from the Dive Shop. He acknowledged that they had not even processed my order from several weeks back. He also told me he would not send the shipment via 2-day express shipping because "you didn't pay enough in shipping" - not really my issue as I selected the option on their website. If there is an issue with their shipping rates, I suggest they fix that. He eventually stated he would send the item via UPS ground "sometime in the next few days" - it was sent on 3/20. I asked if he would refund me the shipping charge and he said he would refund me the difference between what I paid in shipping and the actual shipping rates. The item eventually arrived on 3/23, nearly a month after being ordered. It's now 4/5 and I have yet to receive the refund promised.
Placed an online order for a mask and got a confirmation email for the order. Waited 3 weeks and heard nothing. Emailed them and nothing. Finally called the store but no one answered. Left a message only to get an email the next day saying they weren’t taking online orders presently and besides they didn’t have the mask anyhow despite the fact that three weeks earlier I got an order confirmation when I ordered the mask. Stay away from this shop! I’ve been an instructor for 17 years and have never seen a shop run so poorly!
Do not go to this place, they will scam you and conjure up additional false hidden fees that they make up themselves, and other dive schools do not.
Great place to learn how to dive! The staff is kind, friendly, and extremely patient. As soon as we walked in we were greeted by Pam and she made us feel welcomed. My 15 year old daughter was a bit nervous but Mujey was patient and made her feel at ease during the pool instruction. While I waited for my kids to finish the pool PADI instruction, I tried the Halotherapy and that was very relaxing. Nick was the instructor at the Quarry dive and he was also very patient, knowledgeable, and caring. He did a great job interacting with my 2 teenagers. Thank you Berry Dive Center for making it all a wonderful experience and for opening up more of the world for my kids to explore.
My son and I got PADI certified through Berrys Scuba & Swim School. Thanks to Nick and his team, we had an amazing time and felt very comfortable on our first open water dive together in the Keys. I highly recommend Berrys Scuba & Swim School for anyone who is interested in diving!!!!
Had such a good experience here getting my Open Water. Would recommend anyone to them. They are a five star PADI shop and have also been around a long time, if that means anything to you.
This place was great. The owner was extremely helpful. We are complete “newbies” and not only did he spend time with us and for us, he was also extremely cost conscious on our behalf. I would recommend this place to anyone. He was also willing to chat about all of the store’s services without trying to hard sell them- Totally without pressure.
Dropped off my new regulator so they could add a low pressure hose. Specifically asked the employee when it would be done and to my surprise when I went to pick it up there was no employee in the shop during business hours. I waited in the parking lot for two hours until deciding to give up after no one answered the phone or email. Ill never use this shop again. Id recommend you don't unless time is no object.
Great dive shop with great people! They saved my life servicing my reg with no notice in a few days came back good as new! Support your local dive shops and go there with all your underwater needs!!
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