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Best Buy Canada (Saint John)

  1. Saint John
  2. Brunswick Electronics Store

Reviews, get directions and information for Best Buy Canada (Saint John)

Best Buy Canada (Saint John)
"Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership."
Address: 80 Consumers Dr., Saint-Jean (Nouveau-Brunswick) E2J 4Z3
Phone: (506) 657-3680
State: NB
City: Saint John
Street Number: 80 Consumers Dr.
Zip Code: E2J 4Z3
categories: big box retailer



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Reviews
Thanks to the staff at Best Buy. Saturday and today I accompanied a friend with difficulties communicating to Best Buy. The staff members were outstanding. respectful, kind and helpful as they reached a solution to her tech problems.
I stopped into Best Buy about 2 years ago and wanted to buy a Dyson hair dryer set and they told me that there isn’t any but will take my name and number for the list which I left, so he told me when one comes in they would call me. Every time I was in that area which takes 20 minutes to drive one way I would stop in to see if any came in but no was the answer. There is no number for me to call and check. So I was in that area the other day looking for something else and sure enough they have 4 of them in. I told the lady that they were supposed to call me when they come in because I was on the list and she just looked at me and didn’t say nothing. I really wanted one then but after seeing that and not getting a call from no one I was really mad and upset so I just left. I never leave posts about people but I had too this time.
The staff here are wonderful - friendly, knowledgeable, and always helpful. Most impressive of all, they somehow managed to get Batman as the manager. Not sure how Best Buy swung that one but it's pretty cool.
Bestbuy is truly a remarkable place. I really love shopping here they have mostly all kinds of products available in throughout the store.
Was just in to buy a tablet and not one sales person came over to me stood there 20 minutes looked rate at me and walked by
I went in to purchase a small deep freeze, was advised the staff was not allowed to help the customers put appliances in their vehicles. However the young man had a co worker help him get it off the shelf as it was awkward but had no problem walking away from me as I had to load it in my SVU by myself. I am 62, greeter watched me from inside. Disgraceful way to treat customers.
Placed an online pickup order for a gaming monitor that only had 1 left in stock. My order was cancelled 30 mins later by the store saying that “item is out of stock.” Drove up to the store to look at their other monitor selections and found the EXACT monitor I placed an online order for sitting in the shelf. Don’t know why the order was cancelled in the first place. Bought it and walked out. Don’t know if it’s incompetence or dishonesty by the staff, but that is unacceptable.
Ordered a fridge. Got a call the day before initial delivery date stating it hadn't been pick up from the warehouse so it would be delivered the following week instead. Finally got to the new delivery day and the delivery team dropped the fridge due to poor handling and damaged it so they took it away and assured me I'd have a new one redelivered within a week. It has now been TWO WEEKS AND I HAVE NOT HEARD FROM BEST BUY AT ALL!! NOT A SINGLE WORD! I have called and emailed several times for an update but have not had an update. The lack of urgency and radio silence in dealing with the issue has been incredibly disappointing. I am still without a fridge with no resolve in sight. BestBuy of course still has my money - that was debited promptly! I will be cancelling the order. Service and experience has been utterly abysmal! Order will be cancelled and fridge reordered elsewhere. Absolutely frustrating and disappointing experience. Customer service is unhelpful with no updates! its been TWO WEEKS!!!
A high five to associate named "Curtis ", in electronics dept. He was super informative about product I was seeking after. And helped me with an issue I had with a device. Was friendly and courteous. Thank you Curtis. Also "Anthony ", at customer service desk. Thank you for friendly courteous service. So much appreciated. Terrific store!
Solomon was very good at his job.
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