Best Buy

No one came to help me with a TV purchase. I asked someone who said they would call for assistance. I proceeded to watch him walk over to another customer and help them. I just walked out. I went to Sam's club for the TV. I paid 20$ more, but was treated with respect. The good thing about cash is that it spends anywhere.

Being older I needed assistance with electronic accessories. One associate helped with the initial purchase and another helped with my newer phone's functionality. Great customer service!

Went To Get A Gaming Laptop Cuz I Am Not At Home For When I Need To Play Some Games. I Got A Really Good Laptop For 600 Dollars. I Haven't Used It Fully Yet, But I Will Soon 8/10Score Goes For ALL Locations Edit: Laptop Works. Now The Locaction Gets A 8.5/10

The workers are great and I try to shop at local stores. It's just getting harder to find the item you need without ordering ahead. Also, BB recent discriminating stance on color, gender, and religion. Why? Just teach all genders and races what HDMI cabel is the best. Also, every employee at best buy should know Laptop GPUs are not upgradable, and it should never be given out as an option. Similar to gender change. It can be done, but the results are not good. You might be able to add an additional gpu, but again, the cost and results are not worth the expense.

Service was fantastic, the sales associate was very attentive and have vast acknowledgement of products

Best Buy is always in my top 3 for researching and purchasing my highly specific wants/needs. Always come through for me when I'm searching for quality electronics. Most recently I saved over $100 on a high end 128 GB micro SDXC for my Galaxy S8.

The Geek squad was very helpful in assisting me with an insurance claim. Bought a 70in TV at an incredible price. Look for the sales.

We had an absolutely terrible experience with Best Buy North Olmsted. We needed a dishwasher and on the determined delivery date they gave us a 12 hour window they unloaded the new dishwasher and it was severely damaged by their warehouse. We had to reach out to BB to find out how they were going to make this right quickly and they were indifferent and said a new one would be delivered and installed in a week. On the second scheduled delivery date again they gave us a 7am to 7pm delivery window I called first thing in the morning to see if they had a firmer delivery time. They informed me there would be no delivery, as the dishwasher we paid for would be out of stock for over a month. I asked why didn't someone at BB have the courtesy to call us - no response. We asked and received a full refund. Based on our experience run the other way from Best Buy if you need an appliance!!!!!!

I've had two bad experiences purchasing items at this store. I am still waiting for them to install a TV I purchased. I've taken off 2 days of work, but they have cancelled both appointments. I'm also stuck with a laptop that I can't upgrade the memory, even though the employee told me it was upgradable. I will not be purchasing anything else from this store.

The main best buy I go to is on parma but it was closed some power issue so I when to a new one at the time I really wanted a new PC so I made sure I got one don't regret my decision giving all these factors I honestly thought it was decent it was smaller then parma best buy and I didn't know any of the employees but they were nice helpful and seemed genuine I would go there again when I can't go to parma