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Best Western Louisville East

  1. Jeffersontown
  2. Jeffersontown Lodging

Reviews, get directions and information for Best Western Louisville East

Best Western Louisville East

About

Best Western Louisville East

Description

Located in Louisville,KY, the Best Western Louisville East is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 9802 Bunsen Way, Jeffersontown 40299
Phone: (502) 499-0000
Email: moc.liamg@selasellivsiuolwb
Parking: Lot
State: KY
City: Jeffersontown
Street Number: 9802 Bunsen Way
Zip Code: 40299
categories: hotel


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Reviews
I have stayed at this Best Western 6 times for multiple weeks in the past three years while in town for work. Erik, Jasmine and Lindsey at the desk are the best! They are professional, cheerful, and courteous. The rooms are always clean, the pool is always clean, and never anything missing. I highly recommend this Best Western if you are staying in the Louisville area. See you next shutdown gang, Lord willing!
In the words of the late Tina Turner….SIMPLY THE BEST!!! The room, the pool, the fitness center, the location, the breakfast, THE STAFF!!! Harley, Erik and Jasmine ROCKED!!! So friendly welcoming and polite and attentive. The breakfast was out of this world!!!! Great location easy to get to and get in and out of plenty of parking well lit and spacious clean rooms. I would go out of my way to stay here again. Rooms: Clean and comfortable
The room that I was in could use updated. The receptacle that i used to charge my phone didn't work. I didn't realize it till the next morning. There is a little bar that is on the 1st floor. The bar tender is an amazing person. She has a very pretty smile and loves to joke and interact with her customers. The bar has recently opened, so hopefully, they will offer real food soon. Food & drinks: There is a bar on the 1st floor.
Overall I'd consider this a fairly overpriced hotel, but frankly most hotels in Louisville seem to be that way. Room was spacious and clean, but beds and especially foldout bed were really uncomfortable. Hallway and elevator smelled like stale smoke. Breakfast was solid.Rooms: 3/5
Check in was disappointing as employee used vital, front check in drive thru for parking and minimal front regular parking so I had to go to back but it was locked. Back door looks like major entrance but have to have a room key. Hotel way too big for just one elevator so prepare to wait as just one services 5 floors. Never been to hotel this big before w/ only one elevator. Other than that, very helpful staff to accommodate my schedule change. Roomy suite for my long stay and housekeeping on top of their game. Eric very helpful.
Room was a good size. Sketchy atmosphere, smoking cigarettes and marijuana on our non smoking floor, fixing cars in the parking lot, setting off fire crackers, coming to breakfast shirtless and filling multiple plates to take back to the room, leaving little for other guests. Small indoor pool. Rooms: Clean well appointed. Wifi worked well, difficult to navigate TV. Nearby activities: Very close to Bourbon Trail activities and shopping.
Jasmine at the front desk was awesome. She helped my fiance from out of town get s3ttled in. Great rates. We will be back. Decent room. Room service attendants wete very nice as well.Rooms: 5/5
Excellent staff, everyone was very nice welcoming and helpful the room was clean and spacious. The only thing that NEEDS to happen is an upgrade on the furniture and overall infrastructure of the building doors, light fixtures, dressers and things like that.
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