Dr B had been my doctor for 30 years. No problem with him. His staff on the other hand is horrible. What good is it to have a primary care doctor that you have to schedule a month out? If I am sick or have an issue, I need to get into the office that day or the next. I have now switched to a new provider.
My son has been a patient with this practice for years, and we are extremely happy with Dr. Braeutigam, he is a great doctor. Yesterday, we had an appointment with Mary Jo. She is extremely nice as well, but scheduling her is a nightmare. Yesterday after waiting for over an hour, we finally were given another appointment with Heather, and she was great. Really good provider, but back to the scheduling issue with Mary Jo, it always seems to be this way. Wait an hour in the waiting room, and then wait an hour in the examination room. No respect for your time at all. , and when you bring it up you are treated like you are out of line for asking what is going on. Hopefully from what they told me this issue is going to be resolved, the office manager assured me it was going to get fixed, but I felt strongly enough about it to post. I would gladly go back to see Dr. B or Heather, but if you want to see someone else, you better plan for a minimum of a two hour visit.
The Doctor's we have seen here are great. The front office staff is very rude, and unorganized. They make appointments, and on a regular basis are 45 minutes or later calling you back. If you inquire, they act as though you are bothering them. They tell you the patient's chart is back there, and it will be a few minutes. 30-45 minutes later, they continue to say the same thing. Dirty bathrooms. Dirty, dated patient rooms. Some patient rooms look like converted closets. Please do the community a favor, and hire some real staff, and get together with scheduling.
Dr. B is awesome. Real good down to earth guy. Been going here 6 years. No complaints other than some long wait times the first couple years I started coming here.. But that's much better now. I highly recommend him.
Dr. B is great. I’ve been going to him for years. He always takes the time to listen to my concerns and questions. I never feel he rushes me or brushes off my concerns. The staff used to be rude but new people are there now and it seems to be getting better each time I go.
I have been his patience it's 1999. I enjoy using him so much that even though I have moved to the North side near the airport I still spend almost one hour traveling to his office. I would not go anywhere else!
All of my experiences have been great...the wait however is usually long but worth it. My P A is very caring and always willing to listen
Dr.B..has always been a GREAT doctor...very relatable ..listens to his patients and takes care of you with care and efficacy!!!...
Dr. Braeutigam has been my doctor for over 30 years. He’s the best!
Absolutely the best..staff and Dr. B are friendly and comfortable. You can speak openly and to the point.
