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Brighthouse Cable

  1. Brooksville
  2. Brooksville Electronics Store

Reviews, get directions and information for Brighthouse Cable

Brighthouse Cable
"Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV. Visit your local Spectrum Store at 13103 Cortez. Shop Internet, new products, upgrade services, pick up or return equipment, get account information, and pay your bill. Get help with Internet for the home, mobile, cable and live TV and more at your local Brooksville Spectrum store. You can also: Find home Internet and business Internet - Experience Xumo live TV streaming -Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™."
Address: 7175 Coastal Blvd, Brooksville (Floride) 34613
Phone: (352) 678-5509
State: FL
City: Brooksville
Street Number: 7175 Coastal Blvd
Zip Code: 34613
categories: electronics store


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Reviews
The employees were pleasant but not very helpful, which is probably dictated by management. It is no wonder cable is losing to streaming. I paid for a month, didn't use it, and got no refund. Oh well. Live and learn. Cable will never be what it used to be. Bye-bye Spectrum. I predict your business model is going the way of the telegraph. Good luck.
If you are looking for Spectrum service, go see Mike P at the Brooksville location. My son and I needed new phones and Mike was AWESOME!!! He was informative, patient, honest and professional. I initially wanted the Samsung Flip. After listening to Mike's honest feedback, I changed to the Galaxy S23 Ultra. My son was home from the Army and was having issues with his bank flagging the purchase was fraud. Mike was patient while my son was contacting his bank to resolve the issue.Highly recommend Mike P!!!
Rude customer service. They must not like it when you cut the cord from cable greeter remarked under her breath that I was being....... , then the person helping us canceled the cable portion ONLY and didn't ask about this mystery invisible home phone that was attached to our bill and before we could tell him we only wanted Internet left he clicked around and when we told him to delete this invisible landline he said he couldn't until tomorrow, now I have to drive out again to cancel the phone. I said Technology can't be that stupid and he chuckled and repeated that he couldn't take it off. I'm not paying an additional $20 because of his incompetent skills.
Spent some time with Mike today. I bought myself a new phone, Mike was so helpful! He is a 10+ employee. Congratulations Mike on a job well done!!
Came in to upgrade wife's phone. After watching her struggle for 5 minutes, I ssked her if there was a problem. She said she could not connect to store wifi and asked for help. Copying the data from old phone to new one. She suggested that we sit down, it will take 15-20 minutes. After 10 minutes, she comes over to tell us she's going home. The man at the next counter us watching it. After another 15 minutes, I walk up near to his counter. He is helping another customer. After about a minute he asks me if I'm the one waiting for the phone, I say yes. He tells me it will be another 20 minutes! I ask why, that's not what I was told, and another guy pulled me aside. I asked why I was lied to, misled so badly. A woman tells me 15-20 minutes, takes off before it's done. Then another guy says another 20 minutes. When I ask why, I'm told to sit down and wait or they will call police!!!! These are the same people who seem to have a monopoly on cable TV service around here.
Came to the store, very busy store. Adam met me at the front and greeted me and was able to take care of what I needed. He was busy getting everyone signed in and was going back and forth helping out his staff. He was able to get my number and information switched from consumer cell Very busy store thank you Adam
“We’re sorry for your poor experience, blah blah blah”. At least write a real response instead of auto reply. The rep I saw barely acknowledged me, and made it clear he was impatient and bored. Another rep assumed I was a snowbird I live here and was rather condescending, making her feelings about visitors pretty clear. We all know you Spectrum corporate could care less about customers since you’re pretty much the only game in town. Why would I think I would get service? Shame on me, I guess.
I ordered the iPhone 15 you have 14 days to return the phone from the day you ordered it. unfortunately it was Thanksgiving week so I wasn’t at home phone got delivered a week later and I tried to return it and because I was past the grace period, even though I haven’t had service on it for 14 days, I now own the phone. meanwhile it’s not compatible for where I live and the service is HORRIBLE !! Dropped calls. Phone keeps breaking up spectrum service SUCKS. I wish, I wish I had another provider other than spectrum. I’m very unhappy with my phone and the service. Everyone, please save yourself the headache, and choose AT&T for a phone service provider. I regret, letting Spectrum talk me into this.
Great price and customer service is friendly... that's it. They have normally issues of course but the worst is the equipment. If it rains or the wind is to strong the equipment fails. It rained today so now the router is unable to connect to the internet even though the modem is connected. 3 years probably 12 equipment replacements and can't count how many service techs have been to my house. About 3 months ago I had to go to two different stores to get a new router and modem, now I have to take off early so I can meet a tech who will spend 4 mins in my house to replace my router again. Never a issue with the electric or cable always some internal issue. If I lose power or internet even for 2 seconds, equipment is bad and now a service tech has to come out or I need to go swap equipment which doesn't always work and I have to swap it again. Spectrum is the only one who provides service where I'm at and satellite is 3 times the cost and download speeds are not worth it. If you have another option for internet, I'd highly recommend it. The price is not the far apart. Works great for some people but if you are not one of them..... sucks to be you is all you get.
When I finally got to the service counter it was 5 stars. The low star rating was for the guy blocking access to the store taking names. It got so crouded in the 5' between the door and the counter, I tried to walk into the store to make way for the people trying to get in from the outside. I was yelled at. No sign saying please wait here for service, and not enough room made this a low star review. Very poor planing by whoever set this up. Easy fix tho, move the counter away from the front doors and provide a little direction. Once again the guy behind the actual service counter was awesome
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