Brown Bear Car Wash

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Description

Self-Serve

"Brown Bear Car Wash in Kirkland protects your car and preserves its value by using gentle, environmentally friendly, biodegradable cleaning detergents specially formulated for Northwest driving conditions. At our car wash locations you'll find clean, well-kept facilities with an unrivaled commitment to customer service"

Address: 601 7th Ave, Kirkland (Washington) 98033

Phone: (206) 789-3700

Website

State: WA

City: Kirkland

Street Number: 601 7th Ave

Zip Code: 98033

categories: car wash

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Reviews

I stumbled upon this 24-hour self-wash not far from Kirkland Way, a welcome find after my car fell victim to a drive-by 'egging' incident. The facility is well-lit, user-friendly, and spotless. Just drive in, tap-to-pay, and you're ready to wash.  For optimal use, I recommend hitting the vacuum stalls before the wash, given the linear setup enter, vacuum, wash, exit. The vacuum's tap-to-pay feature gives you a generous 5 minutes of cleaning, with a long hose that reaches all corners of a mid-sized car.  Once in the wash, tap-to-pay initiated my 3-minute wash. Clearly labeled nozzles primary wash and triple foam conditioner and a brush eliminates guesswork, letting you maximize your time.  Note: If you need more time, press the button on the card reader. I, admittedly, struggled with this, attempting to tap my phone for extra time - a possible 'user error' moment, but it's worth noting since I may not be the only one who experienced this issue.  Overall, it met my needs perfectly: a swift, straightforward, after-hours wash.

First experience of manually washing the car. Except for a dryer, which was either not there, or we just could not find it, this car wash was just what we needed on a long drive. Windshield was shining and the entire car was spick and span in under 20 minutes. Had to keep tapping the card to extend the session, but with two people it was a cakewalk. The best part is that this car wash is open 24 hours and it has large vacuums to clean the inside of the car, but we did not use it. I definitely recommend this location and would happily go back again!

I have been going to this location faithfully for the past 1 year every month I used to go to the one in Bellevue Crossroads before this. I was drawn to this location since there is usually less traffic and the cleanliness has been consistently good. Due to my positive experience, I had also recently left a 5star review with some photos on Google Maps. On my recent visit on Apr 14 however, I was truly displeased. The washer did not have any war/hot water at all. This meant that I had to rinse my car with cold water and the high-pressure soap was also with cold water. I did not think about it too much, however after returning home, I noticed that grime that would have otherwise been washed away was still sticking to the car and there were some scratches caused due to remaining debris that would have, again, been broken away if the water was hot as usual. I know this because I have been doing the same procedure every month for 2+ years with consistent results. One thing that I would like to point out is that the location was unusually busy when I last visited. All the bays were occupied with half of them having one person waiting. I have not seen such a crowd before at this location perhaps because I usually visit later in the day. It is my belief that either the water heaters at the location are not designed to handle such traffic or something was wrong on the particular day. Hope the owners are able to fix things so that people can continue to have wonderful experiences at this location.

Well organized place even though only a few spots are available due to the tiny space. Water jet is fully enough to rinse dirty stains on car.

Doesn't accept cash so card/EFT only? Also $3 for 4 minutes is a little too long. Otherwise pretty well maintained being the only self service car wash in Kirkland. 7.5/10 would eat dinner in the parking lot while watching people use the brush again

Needs to have stronger vacuum for cleaning, other pumps in the area have been changed but not this location. Some are okay as is, others are weaker. Hit or miss.

I'm a brown bear wash club member for a reason and that reason is because Brown Bear is great, there's always a friendly greeting and smile...every day, every time and at every Brown Bear Car Wash.

Manual car wash, they need yo keep 1 attendant at least for so many things can increase their sales.

Ok self service spot but better to go elsewhere. I was minding my own business and washing the car and some service attendant came up to me with an attitude and kept asking me over and over again “why did you do that?”. I asked him what he was talking about and he kept repeating the same exact words, extremely rude and irritating.  It was only until 3 or 4 back and forths that he pointed out that the washer and brush lines were entangled, which I still have no idea why that is something he had to point out to me, it was easily resolved by taking one of the lines and looping it back around.  I guess Brown Bear pays these guys to loiter around instead of actually helping customers.

Put about $15 worth of tokens in and when water turned on for sprayer it was leaking out of the hose. The guy who services this location had just left in his Mercedes apparently without checkingnthe equipment or putting an out of order sign and cones in the bay.  Had to get more tokens and move to another bay. Feel bad for someone else who would have had the same issue since no sign or cones.

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