Budget Car Rental - Elk Grove

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Description

Budget Car and Truck Rental Elk Grove operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

"Budget Car Rental Elk Grove operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers."

Address: 8696 Elk Grove Blvd, Ste 9, (2 blks east of E Stockton Rd), Elk Grove 95624

Phone: (916) 686-1460

Website

State: CA

City: Elk Grove

Street Number: 8696 Elk Grove Blvd, Ste 9, (2 blks east of E Stockton Rd)

Zip Code: 95624

categories: car rental

Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 09:00 - 00:00
Sunday: 09:00 - 00:00

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Reviews

DO NOT rent here. Poor customer service, they try to charge an extra fee/deposit for everything some fees not shared until they print out receipt and stamp with more terms. The cars are not serviced regularly so you will probably get a car with a service engine light on. They are making enough money off rentals to change the oil at least on a regular basis if that is the issue with the light being on. I will NEVER RENT a car from this location. I canceled my reservation once I got there and found the way they were treating customers and all the fees. I rented from another company with no issues or extra fees. Beware and shop around as they aren’t the only rental car place in town.

Quick and easy. Had a hiccup with the bill but was easily corrected or I would of gave 5  for overall interaction and rental. But other than that still the best place to go when you need a great rental at an affordable price...

I won't go here again, the customer service from the Lady was ok, not that friendly to talk to.  She kept going on about no pets in the car, which I understand; we got to the car and saw i had pet hairs on my pants, my pets weren't going to go in the car, yet again she mention no pets in the car.  It was raining that morning so the rain drops covered up some blemishes that couldn't be noted, when I got home there was a scruff mark on the bumper, sure enough she tried to get that on me and I told her that was there before and couldn't be seen due to the rain.  As well as another review, she nitpicked at the fuel, I made sure I got fuel to go full, normal people would stop when you hear a click, unless your car has fuel issues,  rental cars are pretty new so shouldn't have that issue yet she was adamant that it has to be fuel pass the click!  So I went to fuel again pass the click yet i didn't want to do too much in case of overflow, and she still nitpicked and charge the fuel cost, which was 16 bucks.  It's full to me, yet not to her. According to her, you're suppose to go past the click when it tells you it's done.  Also according to her, the newer cars don't have tire caps as I told her mine didn't have any so I went out of my way to get them. Luckily I got a good deal through Cosco so will just have to eat up the dumb fuel charge.

First time renting, but will not be a returning customer. My fiance we weren't aware that we were going to get charged for toll fee services when we reserved the car and when we got the car, it wasn't in much of a bad shape besides the lingering smell of cigarettes from the previous renters and the dust on the outside of the car. When my fiance called to ask for another additional day, the female employee told him that it'll be $48 including $15 additional fee which we thought it was fine. Until the day we returned the car, she accused my fiance for returning the car late when we were four minutes early. She also accused my fiance that we didn't pump the gas fully when we pumped it a little over than what we received in the beginning. My fiance proved her wrong and in the end, we got charged $110 in total for the additional day in which we thought that was just going to be $63. If she was to do a better job on explaining that it'll be $110 for the additional day, then we wouldn't even take the offer. This car rental place ate a lot of our money than what we bargained for. We best not see any additional charges that we did not commit because it already felt like a rip off, so we'll take our business somewhere else.

our local Budget rental is right down the road from our house in Elk Grove California which made it very easy to pick our car. The lady at the counter was very friendly and helpful. We needed to rent a dependable car for the weekend to go visit family out of town. The car was new,clean and comfortable.It also had all the modern upgrades, the blue tooth feature was wonderful. We will defiantly recommend Budget to our family and friends. Thank you

I used the Internet to make my reservation and it was very easy. When I arrived at the budget rental office the two lady's where very helpful and professional. Very clean and comfortable location and the price for a full size car was a fair price. Nice experience, keep up the good work! Smile...

Decent customer service. It was a little confusing getting there as its hidden in a large shopping center. I do wish that they would explain a bit more about the features that the newer cars offer. I rented a Buick enclave and I was having a hard time figuring out how to put the cat in drive.

Pricing is comparable to other rental agencies. Vehicle variety for selecting your car, is horrible. Even if you reserve it, you're lucky to get something similar. Also, they kept my placard I forgot in the glovebox, causing me to have to get a new one at DMV. I would not recommend this location!

I found it was a very reasonable price with unlmtd miles, I was able to use my AARP discount that was even better deal and even better, save some money when you pay and reserve on-line. The car was clean and comfortable. I liked that there was no pressure into purchasing  any extras, very simple process.I will use budget in the future when there is a need,  I would highly recommend budget car rental.

This place asks for major credit card or Visa debit with at least a two to three hundred dollar deposit ro rent their vehicles. I wasn't impressed.

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