Reviews
They charged me for a DEFECTIVE windshield. I was told by the representative they wouldn’t charge me and ended up charging me later. If I hadn’t told the lady checking the vehicle before taking it about current scratches and marks I would have been charged for damage already made to the car when I took it. Highly recommend any other rental agency. I have never had any issue with enterprise but unfortunately they did not have the vehicle I wanted.
I have made a reservation online ,they give me a dirty and not safe car since all left side been replaced and have frame damage .when I refused ,they offer me to go the office of airport ,everything was fine into they wanted to force me to sign a blank paper that assume my full responsibility for any damage ,I had the insurance for 90% person ,I have paid the deposit .This not honest and good specially a customer in front of me ,he didn’t sign those papers .I waisted 2 hours ,bad customer service . I went back to this place because in January ,the manager was nice and professional,this time ,she wasn’t there . I asked other Rental company at the airport ,no one else have this type of paperwork .
Translated by Google WARNING!! Stay away from this Budget location. They charge ALL types of nonsense fees like “airport fees” even though their location is OUTSIDE the airport. They charge you $5,000 pesos deposit even if you get FULL COVERAGE insurance with them, and etc, etc… horrible Budget location, stay away from them. Stay away from this Budget office. They charge you even "airport collection" even though they are outside the airport, they charge you a minimum deposit of $5,000 pesos even if you buy an insurance policy with full coverage that THEY THEMSELVES offer you, etc, etc, etc. I would never go back to this place. Original WARNING!! Stay away from this Budget location. They charge ALL types of nonsense fees like “airport fees” even though their location is OUTSIDE the airport. They charge you $5,000 pesos deposit even if you get FULL COVERAGE insurance with them, and etc, etc… horrible Budget location, stay away from them. Aléjate de esta oficina Budget. Te cobran hasta “cobro aeropuerto” aunque están fuera del aeropuerto, te cobran $5,000 pesos mínimo de depósito aunque compres póliza de seguro con cobertura completa que ELLOS MISMOS te ofrecen, etc, etc, etc. Jamás volvería a este lugar.
Translated by Google Could you give me a quote for rent for the period November 03 to 05... Regards Original Podrían brindarme una cotización para renta del periodo 03 al 05 de Noviembre.... Saludos
Translated by Google Very satisfied with this business, I scheduled a rental for that day and it turned out that due to system problems they are not there and I had to leave and the system did not allow me to do anything so the employee I don't know his name spoke to the manager and in 15 minutes the manager arrived and saw the situation and resolved it excellently due to the inconvenience that we were already running late, she gave us a higher price and quality car at the same price, her name is Maggie, super attention and ability to solve problems, not to mention that the prices they manage in general are the best in terms of rent Original Muy satisfecho con este negocio, agende una renta para tal día y resultó ser que por problemas del sistema no están ahí y ya tenía que salir y el sistema no dejaba hacer nada así que el empleado no se cómo se llama hablo a la gerente y en 15 min llegó la gerente y vio la situación y resolvió excelente por el inconveniente de que ya se nos hacía tarde nos dio un carro de mayor precio y calidad al mismo precio , el nombre es Maggie super atención y capacidad de resolución de problema, sin contar que los precios que manejan en general son los mejores en cuanto a renta
Translated by Google Car rental agency with a branch in Hermosillo Airport; The truth has always been friendly guys who attend. The office where the car is delivered to you is really close to the airport, the rates are competitive and the catalog of cars that you can rent is extensive. The only thing that would improve is to take care that the cars have less mileage... I understand that it is a rented and used car, but the last few times I have rented cars with more than 150 thousand km. Both worked perfectly, only it would be more optimal to rent cars below 100 thousand or 120 thousand km. It should be noted that I rented the cheapest car. I don't doubt that other cars from the agency have lower mileage, I'm not generalizing... I suggest you try this agency, I insist: in general I recommend it. Original Agencia de renta de autos con sucursal en Aeropuerto Hermosillo; la verdad siempre han sido amables los chicos que atienden. La oficina donde te entregan el coche está realmente cerca del aeropuerto, las tarifas son competitivas y el catálogo de autos que puedes rentar es amplio. Lo único que mejoraría es que se cuide que los coches tengan menos kilometraje... Entiendo que es un coche rentado y con uso, pero las últimas veces he rentado coches con más de 150 mil km. Ambos funcionaron perfectamente, sólo que sería más óptimo rentar coches por debajo de los 100 mil o 120 mil km. Cabe señalar que renté el coche más económico. No dudo que otros coches de la agencia tengan menor kilometraje, no estoy generalizando... Sugiero que prueben esta agencia, insisto: en general la recomiendo.
Translated by Google They went to the airport for me in a car without logos, which worried me about the insecurity in Mexico, the car was already old and with many details such as without a tire cover, without a cover where the seat belt is inserted, many scratches and filthy. Original Pasaron al aeropuerto por mi en un carro sin logotipos lo cual me preocupo por la inseguridad en Mexico, el auto ya viejo y con muchos detalles como sin cubierta en una llanta, sin cubierta donde se inserta el cinturon de seguridad, muchos rayones y mugroso.
Translated by Google They were very attentive and helpful... I give them 2 stars because they didn't give me the car I had booked online... I booked a Renault Logan and they gave me a Chevrolet Aveo because"it was similar" Original Fueron muy atentos y serviciales...les doy 2 estrellas porque no me dieron el carro que había reservado por internet... reservé un Logan de Renault y me dieron un Aveo de Chevrolet que porque"era similar"
Translated by Google Excellent attention and advice. Very fast delivery and good units. Original Excelente atención y asesoría. Muy rápida entrega y buenas unidades.
