FireFly Car Rental Mexico

We made a reservation through Aeroméxico, we arrived and the place was already closed. We ran out of a car and had to go to San Carlos by taxi. Incredible that our reservation has been worth them. Of course with nothing to do and no solution proposed by the company.

In general good, the car is functional and well maintained, the service is good, invoice 24 hours later and they do not accept cash payment

The worst experience you can have when renting a vehicle, vehicles in terrible conditions, not safe to travel with the family, my vehicle was changed 3 times due to mechanical failures, I do not recommend renting from this brand, Firefly and dollar are the same in Hermosillo. " TERRIBLE SERVICE "

The employees are rude and arrogant, they do not respect the costs of the reservation.

It is necessary to give him a course on how to treat the client and I am referring in particular to Francisco Raymundo Acosta Sanches for being rude and arrogant.