Buffalo Wild Wings

Atmosphere was great and the staff saved the rating. Our hostess was very pleasant and polite and our server/bartender was awesome! Mia is the epitome of what her position calls for offering suggestions, showing kindness and politeness, quick to respond to any of our needs as I have a special needs child. We have only been here 2 times in 3 years. Both times the food not what we hoped for, but both times great staff which may get me there again for one last chance.

The food is always great we went to celebrate my sister birthday and the waitress was just rude. My family told them that they did not know how to use the scanner and she said that was the only way to order food. But when I arrived she was taking other people order in person. She also followed to go to the table and said I already explained how to order food but ig I will say it again as I was sitting down. She barely came and asked if we needed anything. When I went back to speak to a manager the manager was also rude he looked like he was over it. Sad to see that the quality of staff is not good as it was.

80° inside the dining room so they said they closed the bar area. We got seated and took a drink order. Could order beer but not wine. Sitting there sweating and drinking water we ordered our food. My wife ordered nachos which were delicious. I ordered wings traditional which came out as overcooked boneless. My kids ordered boneless wing kids menu and the fries were over cooked and stale. If you put a French fry in my kids hand and they say they don't like it there's something wrong. Service was ok. Checked back after a few minutes and I asked for more ranch she said it was going to be a few minutes. I already am not a fan of bww and this reinforces my belief that money is best spent elsewhere. I feel bad for the employees.

Clean place, nice bartender/manager. Very friendly. Beer was cold. Problem is I was one of only two patrons. I was there during peak time, and stayed for at least an hour. I had an issue ordering food since the kitchen literally had no movement. I didnt even notice any togo orders going out. Not anyone's fault, and the manager even offered to make my food himself. I'll be back, just hope it's a little more crowded.

Put in a take out order. Told it would be ready in 20 min. Cool. Get there 25 minutes later. Pay for food. Front desk guy disappears. Proceed to wait 55 minutes without a single person showing up to the front. Ended up 30 min late for my appointment before I had to just leave, WITHOUT the food. Seriously.....just ridiculous. Would not recommend.

I was one of two tables there on a Friday at 5pm. Service took 10 minutes to get to the table to take a drink and food order. Boneless wings come out and 2 of them are the size of a half dollar and about 1/4 inch thick only. The happy hour special wasn’t “hooked up at the bar yet” so I couldn’t do that. Paid online at the table and as I’m leaving the waitress says I was dine and dashing. I told her I paid online and walk out. She runs after me, makes me come inside and stand there while she looks for the payment to make sure. Then she goes “oh there it is” and prints out my receipt for me. Last time I will EVER eat here.

I have eaten here many times and always had a good experience. Not this time. First off there were maybe 10 people in the place. It took 15 minutes to get a drink from the bar, and when I got it, it was not right. I asked for a captain and sprite, I got a Tito's and seltzer. When I asked the waitress for 2 glasses of water for me and my friend she asked "are you sure, your drinks are almost ready". Once again had been here 15 minutes at this time, so yes I wanted the waters. When I got my food the fries were cold and seemed like they had been sitting there for a long time. The couple at the table behind us we're having similar issues with drink orders messed up, long waits and not getting water when they asked for it. The deep fried pickles and the chicken sandwich I had were the only decent things I got. Now had the place been real busy I could understand the wait, but this was unacceptable for the few people that were in there. I will be hard pressed to ever go back to this BWW's in the future.

Extremely unorganized. Accordioning to them, their quote on quote "rookie servers" try to remember your order without writing it down causing them to bring 10 wings instead of 6 as well as being charged for the 10, bringing food to the table that no one ordered as well. Were blamed for every mishap for having a party of 11 we were one of 3 tables there that night. Were told by certain workers not to sit at certain tables but then reprimanded for not siting at those same tables in the same breathe by the manager and told that every issue going on is our fault and that we need to listen. Only positive is the food was fresh and made well.

There is a scan code in the middle of the table. The waitress asked me to use scan code to order and pay for our food and drinks. I explained to her my phone is too old to have that feature. The waitress insisted that I use the scan code. My daughter's phone had the capability to scan the code. From the time we sat down until I finished inputting our order took 45 MINUTES. Then the waitress came over to tell me I input something wrong. It was a nightmare! I'm NEVER going back to BWW again.

Beyond disappointed. Waited over an hour for our food. Only brought put half of the food after an hour. The kids meals were still yet to be delivered. When something was said to the waitress we were told the kitchen was working very hard as their were only 2 cooks. I understand staffing issues, but there isn't anyone here.Food: 2/5