Casino de Sol

Like other reviewers have stated, service and friendliness nonexistent. Food expensive, chose to eat elsewhere. Buffet so expensive and very few choices , used to be affordable but they have raised the prices so high it’s cheaper and better food elsewhere. The fountain out front was so nasty it had algae growing in it, dried gum all over the sidewalks. Slots were clean and gave a little took a little . Used to be nicer. Kinda gone down hill over the years. I guess if you had seen it in it’s prime you would understand how it is now.

I absolutely LOVE this casino! The decor is out of control! To my husband Herr for the first time and he fell in love with Italian villa feel of it. It's amazing plus they have Real 1 penny machines!! U can play 100 games for a dollar. Food & drinks: Great restaurants to choose from and the drinks are strong and affordable.

Hotel and casino are nice , clean, unique. But lacking customer service. We were there gaming for hours every where from high limit to back row not once even seeing cocktail waitress. Had to hunt down nearest bar in each section finding 2 out 3 even open. Food & drinks: Good luck

I really enjoy spending time here. There are several bars and restaurants to choose from. Everyone is welcoming and professional. The pool is lovely, the staff by the pool are all friendly and attentive. I only dropped one star because I enjoy playing three card poker at the table with my other half. For some reason, it is raised from $5 to $10 randomly but never put back down. I even asked last night if it would come down again, and told it wouldn't. There was no one at the table. Both my other half and I would've sat and spent a couple hundred dollars each if it was $5. An opportunity lost by the casino, and fun lost for us. We'll be back though, no doubt.

Extremely satisfied with the friendliness and professionalism of staff and Security as well as my hotel accommodations. Rooms were clean and mattress was extremely comfortable. The air conditioning was fantastic not only in my room, but the rest of the hotel and casino. Slot machines were a little tight but I'm not much of a gambler. I was more than satisfied with the food and beverage choices at the various cafes and restaurants. I will definitely be coming here again the next time I'm in Tucson.

I just want to give props to SHEM at valet. He’s great! Shem always has a welcoming smile and attitude on any given day you might see him. I appreciate that he is able to remember my odd last name and is always hustling to get us guests in and out of our vehicles to get to our next destination. These days, it’s not too easy to find such hardworking, caring and upbeat professionals… but the valet department has surely found this rarity in Shem

So I have been here many times my parents stay here probably every other month when they go to the VA for their appointments. the casino is great. The staff is pleasant. The food is good. The pool area is usually nice. This time I felt it was a bit dirty but that is not where I have issues with.. my father is a disabled veteran who needed a wheelchair, and the only wheelchair that this place had was a broken one with no foot pedals and a broken break. I think that they need to invest in a couple good working wheelchairs. All hotels have them. I was very disappointed this go around if it was me I would not choose to stay here. If I had somebody disabled with me I really hope management sees this and spend a couple hundred dollars on a couple wheelchairs.!!! very disappointing

Its always a good time when your winning, but besides that. I love the fact there is some much to do from concerts, spa day, dinner to game play. The host are wonderful and there is plenty of restraunts to choose from if you feeling a bit hungry not to mention 2 bars to just sit and relax.Rooms: 3/5

I've gone here year after year, but honestly, it hasn't been as good as the first time I came. The machines to self serve don't work and it bewilders me why they wouldn't just fix the issue if they have one. Anyways, the machines are plentiful, the food is okay but the rooms are extravagantly elegant with a country twist to them. Food & drinks: The Specialty pizza was great.

The good things: the service room is quick and very accommodating. The view outside is marvelous. The pool design is exquisite, the security is excellent. The bad things: The room carpet is dirty and not shampoo. The design of the bathroom is little bit inconvenient because of the door and behind it is the shower and the door occupying large space of the small size bathroom. It will be easy if it's slide door, that way the door is not in a way. The toilet paper holder is need to audit if its functioning properly. The AC is very noisy at night, the noises from different room can be hear some time. The TV needs to replace because of the LCD condition is dark and not bright enough to view. There's no way in the remote setting can fix it. The coffee machine is hard to deal with, the coffee is not strong enough to prove if its coffee but I appreciate the thoughtfulness of the hotel for FREE coffee. The cabinets are malfunctioning I'm talking about the one for the small fridge, for the room 816 the fridge isn't 24 hours gicing cold, you have to press the cool button and There's a time limit which is not a big deal and it's energy saver. For the bathroom, I hope the hotel consider putting anti-slip mat, especially for elder and toddler. Overall, Casino Del Sol is a great hotel and have a beautiful location. I still recommend the place and will stay for the second time in the future. Rooms: Need improvements. Safety: I feel safe and there's Officer standing by. Walkability: Not far enough for restaurants and cafe.