CHANEL BOUTIQUE at Highland Park Village

Korey was incredible and the rest of the staff were also both sweet and attentive. I told Korey exactly what I was looking for and he brought a variety for me to choose from without hesitation. Will definitely be back!

I’ve always had such great service at Chanel stores and this was no different! Exceptional choices and great customer service. Thank you Chris for helping find a new wallet!

I came here yesterday to buy a purse for my wife. I saw everyone there was so rich and dressed up very nice. Their cars were so expensive. Unlike them, I drove my beat-up minivan and in my cheap working clothes. At first, I thought no one would want to talk or to provide service to me but I was wrong. I was treated no differences which made so happy and fully satisfied. Thank you everyone especially Barbara Detrick who sold me the purse.

Debra was amazing! She provided exceptional customer service and showed me several different options that weren’t out on display. Happy with my purchase!

Barbara seems unprofessional. She didn't greet the customer, responded annoyedly to my questions, and bothered with the packaging. She responded when I asked her to do this or that. The reason I asked for her business card was to post a review. The friendliest person in this place is the gentleman who only smiles and opens the door.

Vanessa was very helpful in helping select a gift for my wife. Very good communication and service. 5 stars!

Venessa is amazing! She is so nice and very helpful! 5 star goes to her!

Been a customer there for years and after today I will not be returning back! The guide manager there is so rude and was not friendly! Don’t waste your money there at that Chanel highland boutique location!

I don’t have a Chanel boutique or major department store that sells Chanel handbags or jewelry where I live and I wanted to get something to surprise my wife. I chose Chanel Dallas because I’ve built great relationships with their neighbors already Cartier and Audemars Piguet so I wanted to give them a try. I was introduced to Chanel personal Allison Boutique’s Sales Director, Vanessa Senior Sales Associates and Korey Senior Sales Associate via text by Audemars Piguet and Cartier team members. Everyone at Chanel responded to my text inquiries immediately I ended up working with Allison and Vanessa. Both ladies were attentive, responsive, and helped me select a handbag and jewelry for my wife. The pieces the ladies helped me decide and I end up getting were gorgeous and timeless. My wife loved them all! I am so excited to have a Chanel team that I can buy from now anytime I need another Chanel piece. If you’re also an out-of-towner, this boutique is amazing to work with. Highly recommended and will buy again.

I couldn’t say enough good things about this boutique because it would take me all day to type up all of my thoughts, and it’s all thanks to the experiences that I’ve had shopping there with Jonny! His level of attentiveness and ability to style your outfits is on a next level! When I see Jonny, I feel like I’m seeing a great friend, and even when I go several months before making another trip to Dallas, it feels like we haven’t skipped a beat. I’ve had subpar experiences at other boutiques before, but then I was extremely fortunate to connect with Jonny, and he’s been helping me with my Chanel purchases for several years now. I truly can’t imagine buying Chanel products from anybody else! He makes sure that your shopping experience is always filled with fun and great memories! Jonny is one of a kind, and I’m so grateful to know him! He’s made me feel so special over the years, and his incredible service continues after the sale also! He’s helped me find the perfect gifts for my family with last-minute notices when I thought that there was no chance of finding anything in time, let alone the perfect gifts. If you’re fortunate enough that you get to meet Jonny, you’ll experience this next-level luxury experience firsthand. He doesn’t treat you like just another client - he treats you like a friend, and that’s such a rarity! Thank you, Jonny, for always going above and beyond to take care of me and for making each shopping experience truly unforgettable! Can’t wait to see you again soon!