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Chatham PTA Thrift Shop - Cole Park Store

  1. Chapel Hill
  2. Chapel Hill Store

Reviews, get directions and information for Chatham PTA Thrift Shop - Cole Park Store

Chatham PTA Thrift Shop - Cole Park Store

About

The Chatham PTA Thrift Store is a non-profit organization with profits going back to the schools of Chatham County, NC.

Description

We have three locations - North Chatham Village (formerly Cole Park Plaza - just south of Chapel Hill), Pittsboro, and Siler City. Check out their facebook pages as well:

Chatham PTA Thrift Shop - Pittsboro
Chatham PTA Thrift Shop - Siler City

We welcome and appreciate any feedback regarding the store. You can contact managment or add a review (https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=chatham%20pta%20thrift%20shop&tbs=lf:1,lf_ui:2&rflfq=1&rlha=0&tbm=lcl&rlfi=hd:;si:15256123548109800746)

Address: 11500 15 501N, North Chatham Village, Chapel Hill 27517
Phone: (919) 969-9457
Parking: Lot
State: NC
City: Chapel Hill
Street Number: 11500 15 501N, North Chatham Village
Zip Code: 27517
categories: thrift & consignment store


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00

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Reviews
I generally love going here. However, I feel targeted when I have to bring my kids with me. Both are toddlers, and anybody with kids will know how stressful it is to shop while managing younger kids. First time I was there, the lady clerk told us to make sure the kids put the toys back on the shelf and don't leave them on the floor. No biggie. Husband made sure they put the stuff back. And we have made sure they put the toys back EVERY TIME they take one down ever since. That was months ago. Any time we bring the kids with us, even as we're directing our kids to put back whatever they pick up, the same lady comes up and says the same thing - even when my husband is hawking over them to make sure nothing touches the floor. This last instance, just last week, she told us 'customers were complaining '. Mind you, at that point it had been over a month since I brought the kids with me because she has made me feel so uncomfortable and in the crosshairs whenever they come with us. I don't see any other parents being talked to. Why are we being singled out? It's gotten to where I'm on the verge of taking my business - and donations - somewhere else.
Worst experience! I was assisting an autistic adult. We clearly had a dire situation…needing to pee. I understand store policies. I do… I owned and ran my own retail store. She was told to walk down the road to the chicken place. She couldn’t hardly walk out the door yet made it out side NOT very far and yup you guessed it. So she did the best she could to gather her composure and walk back inside. We obviously first shopped for a pair of pants. Went up the register to purchase..$1. I only had a credit card and no cash. I could not purchase anything with a credit card unless it was over $10. Which we obviously had planned spend more…. we were there to shop. However I asked if there was any way the cashier could remind us to add the $1 to our purchase after we finished shopping. She agreed. Then was trying to find a changing room to change her wet clothes. No dressing rooms. She attempted to change behind a rack of clothing. That’s when I said enough is enough. We put the pants on the counter and left. It’s sad that it only could’ve taken a second to have avoided this whole thing. It’s sad that she couldn’t open a dressing room for her to change. It’s sad that $1 couldn’t be charged to a credit card. It’s sad it prevented her from being able to spend more money in their store. It’s sad that she couldn’t even put dry pants on it’s 40° outside! I am just even more saddened actually sickened by the way the cashier just glared and stared while she frantically searched for dry clothes CLEARLY knowing why!!! If it were myself running that store I certainly would’ve looked past all the rules and showed some love and care! Allowing an exception and small emergencies, and of course Covid rules now not allowing someone to use the restroom. What is this world coming to??? They lost multiple customers today not to mention some very eager happy shoppers. We and others typically spend $100’s here. Never again.
Today, I had a bad experience at this store. The morning cashier would not bag my items in a convenient way to take to the car. She bagged items in small bags, and clothes in a ripped trash bag, that was almost falling apart. She then refused to bag a boxed shoe and a rolling pin, claiming they didn’t need to be bagged. Even after politely requesting her to put all the items in one big bag, she said all I needed to do would be to roll the cart outside and off load my items, then bring the cart back to the store. To me this is very poor customer service. This is not the first time this particular cashier has been difficult. She tends to ignore a lot of customer questions, as though she doesn’t hear them. As a regular customer, I wonder how long before someone blows up in the store, because of a snobby cashier. I’m aware that she’s new, however she needs training on how to treat customers. Most people come here to support the schools, but not with such service.
Having a Sale for Memorial Day weekend it's 1/2 off items that are Red or White or Blue in color. I don't get other comments anout rude staff or customers. There is no public restrooms but the staff was nice, friendly as well as other shoppers. There were several name brand items, nice women's clothing. This thrift store doesn't have a bad , musty or moth ball type smell. The entire store was relatively clean. They were always bringing more items out. A Vera Bradly purse yes, it was real for less than $10! There we plenty of other nice items, from clothes baby, kids, ladies, mens, shoes, golf clubs, lamps, rugs, and toys for all ages of kids. The isles are big enough for the shopping carts to fit through. There are two dressing rooms. There's parking for disabled and the slope in the curb so the side walk is accessible is not too far down the side walk.
This is a great place to get books. I think it’s fun, because you never know what you’re going to get. There are some real gems there that I otherwise would’ve overlooked. Seriously, you can get books that are $25 brand new for under $3. They even have the books organized by genre. I randomly found 3 books that I’ve never new heard of, but ended up learning a lot about those subjects. I’m a big fan!
My wife loves going thru this store. She always finds a book or other item and you can't beat the prices.
Great Thrift Shop with not only second hand treasures, they also have brand new name brand stuff. I have always seen a nice selection of name brand children's clothes. The home goods area has a wide variety and very reasonably priced. They also carry furniture and even some appliances from time to time. If you stop in here you are sure to find at least one or two hidden gems. Definitely worth checking out.
Extremely disappointed with the customer service I received today. I found a nice road bike that I wanted to purchase but was told that it hadn't been priced yet to "come back at 3 pm and she would price it for me". I come back to the store 10 mins till 3 pm and some old guy is walking out with it. Im sure I will see it on Craigslist in a week. I will never understand why rich people come to thrift shops to get stuff to flip. I think thrift shops were designed for those in the local area who actually need the stuff they buy. Because of this experience, I will never come back to this place. If you don't want customers picking up items that aren't priced yet, move them from the floor so there won't be any confusion.
I purchased clothes, pjs, that were in the adults section but when i got home and tried them on they were clearly children's size. I called and asked to exchange, they said no. I donated 3 bags of clothes then did some shopping and I am EXTREMELY disappointed. If someone from mgmt sees this please contact me, I feel totally taken advantage of, I chose your organization to donate to and then I am swindled in the process.
Wonderful selection. Wonderful staff. But most of the jewelry is priced way too high for what you get. Great location. Easy parking.
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