Chester Railway Station

Traditional train station with lots of quaint features. The gateway to North Wales and a Costa, Cafe Express and WH Smiths on site for refuelling and all your travel needs. Helpful team at the gates and when the sun is shining - it's very nice.

Have to wait 20 mins for the entry then missed my train due to dispatchal early for our train when I asked the staff they said "your ticket isn't valid anyway" on my way home now

Hard to navigate through to the different platforms. Good tourist information board at the entrance.

Cannot thank the 2 men in customer services tonight 25th Aug enough for the fantastic support and assistance, re-arranging our journey back to Lichfield, for me and my son as a result of our 1st of 2 trains being delayed, thus affecting our onward connection. Excellent customer services. Thankyou so much ensuring we got home safe and sound.

I would like to say a very big thank you to Mr. Gary from Chester railway station staff who was a great help today. He professionally did everything he could to assist us reach our destination after the train to Leeds was cancelled three times in a row. Thank you again Gary!

It's a nice railway station with excellent & helpful staff. There was big horse racing and 1 more students graduation today in Chester. Tons of people were roaming around here and there that too in drunk state but staff managed everything so actively and were available foe anything on toes. There are good cafes like Costa and Cafexpress on the station. Queen and other hotels to stay are just located adjacent to the railway station. At this railway station, the washrooms were clean and open from 6am in the morning till approx 11.30pm. There was a cleaner picking stuff left by irresponsible people on benches or floor so that it's convenient and hygienic for other people.

Trains from Chester were cancelled yesterday due to signalling circumstances brought about because of the lightning. However full praise to those working at the station getting coaches organised. Journey home completed without any real disruption. Thank you

Lovely station architecture here. and a lovely city. services to Stafford, Liverpool, holyhead and North Wales, Cardiff and South Wales and Leeds/Manchester

Great station pretty easy to get about and find the right platform. Lots of trains go through or from Chester. I particularly like how it's now connected to mersyrail making visiting family a lot easier as a regular direct train now rather than changing at Liverpool. Staff are friendly and helpful.

Small train station with 7 ? platforms. Staff are helpful. Toilet facilities are not clean. Minimum seating areas. Walkable from city center but bus ride is available just outside the station.