Childrens Hospital of Michigan

Love love love the therapists! However the people who run the office are terrible. My son has been going here for years. He usually goes a few months for PT, takes a break and then resumes a few months later. Each time they claim we never put him on the waiting list so we end up starting months after he needed to resume. Then he loses all the progress he has made. And instead of doing what the can to fix the error, they tell us we never put him on the waitlist and he can be fit in again in a few weeks or months. This last time I gave them a prescription for more PT before he was supposed to start, claimed they never got it so I gave them a new one. Then, they still hadn’t gotten us in and said that they needed a new script because the other was expired. He was supposed to start again at the beginning of July and now they are telling us maybe October! If we had any other option with our insurance we would have left years ago.

I am absolutely so beyond blessed and thankful for this center!! My baby boy first started around 4 months and just finished around 7 months I am so thankful for his teacher anam for all her hard work and her dedication to help my baby: I would definitely always come back if needed! She was very helpful with explaining each exercise and showing us how to perform them correctly! Thank you again!

Kevin from gave me the time of my life here. He took a bad situation and saw the light at the end of the tunnel and guided me all the way through. First time I was treat I was 17 I loved it so much when I needed help now as a 22 year old all I wanted was Kevin as my physical therapist but the problem is it a child facility. I thought let me ask and see if Kevin could still take me and he got me in as soon as possible. The people that work here go out of there way just so you can feel better whether it was the front staff, or Theripist. They called my doctor for me. Kevin called me on his own time to check on me no other Theripist is going to go out of there way just to check on you or give you the one on one attention I got. Back is stronger then ever now thank you.

This place is a nightmare. The pediatrician yelled at me because she didn't like my sons name. The audiologist wouldn't see us for 40 minutes and took two patients ahead of us because I was 10 minutes late bringing my son through a snowstorm and I thought the hospital might be closed. They never answer your calls. The nurses don't return messages until the end of the day. When I have a sick child, I have to go to urgent care or the ER because this hospital and these doctors never help me. I was recommended this hospital and I'm constantly told how good it is and how good the doctors are. I have not had one good experience. My son has special needs, and he has 16 doctors. I hate this hospital. It is torture, trying to get anything done. The people who answer the phones are always rude, irritated, mad for some reason. This is the worst.

Our daughter just had a great experience with Kevin and Jason for our serial casting ! They were always very conscientious in making sure she was comfortable and took extra care with padding and positioning . We are so thankful for the therapist we have met over the years and I am thankful once again for Kevin and Jason in getting our baby girl where she needs to be in hopes that she will be walking someday.

Kevin and Jason were amazing! They made my somewhat anxious child feel very comfortable at each visit. The casting process flew by with very few complaints from my child. I wish we would have done this at the beginning of her toe walking journey.

Nobody ever calls you back. Even after messages and messages left. I've been waiting since January and still have yet to get a call back for an appointment. My child's doctor even sent the referral two more times!! Ridiculous!

While encountering an extremely rocky and unsettling start to our son’s treatment while being treated at Children’s Specialty Center-DETROIT Physical Therapy office, we were beyond thrilled with the treatment we received at the Children’s STILTSON Specialty Center Physical Therapy office. It is the place to be! Our son was treated by Kevin and Jason for casting and then by Kevin for physical therapy following the casting process. Five stars is not enough to give to these two thoughtful, knowledgeable and capable individuals. Kevin’s ability to listen, then assess, and finally to adapt to our son’s therapy needs is remarkable. His ability to base patient treatment on a child’s individual needs is his expertise. As a parent, you want the best for your child. Kevin is committed to giving your child an unparalleled level of care. We are so grateful to have found him, and we will tell everyone we know to utilize this facility -Children’s STILTSON Specialty Center in Clinton Township - for your child’s physical therapy needs.

My grandson needed speech therapy here. No answer to calls, no answer to emails. He's been waiting over 2 hours today for an eye appointment. Not at all happy with this place.

I started coming here right before I turned 18, and I am 21 and still keeping up with my yearly appointments and continuing to receive phenomenal support from all of the staff that I interact with. Especially want to call out the audiologist and ear nose and throat doctors, keep up the great Work and thank you so much for all of your support! Only thing I will say is you change numbers please update them so I can call for stuff when needed...