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Reviews, get directions and information for Chippewa Dental Center

Chippewa Dental Center
"Chippewa Falls Dental Center provides general family dentistry and dental hygiene services. In addition to general family dentistry and dental hygiene services, Chippewa Falls Dental offers oral surgery with two oral surgeons on staff at the center."
Address: 850 Lakeland Dr, Chippewa Falls 54729
Phone: (715) 738-2000
State: WI
City: Chippewa Falls
Street Number: 850 Lakeland Dr
Zip Code: 54729
categories: general dentist


Opening Hours

Monday: 07:30 - 17:00
Tuesday: 07:30 - 17:00
Wednesday: 07:30 - 17:00
Thursday: 07:30 - 17:00
Friday: 07:30 - 17:00

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Reviews
In general the staff was nice enough. But they never made me feel welcome at all and the doctor was rather off putting and seamed uppity. Then I got shoved around to different offices and no one really explained what was going on. They didn't explain much to me nor did they reveiw a treatment plan. I was rather disappointed with my whole experience but that being said so far the quality of work seams ok. But I honestly don't want to return.
Literally the worst place to receive dental care. When I went there last I was 27 and the lady kept speaking to me as if I were a child and was very belittling and unprofessional. They then ruined a good amount of my teeth by putting in a filling improperly. They left no spaces between my teeth and I soon got an infection.That infection spread and turned into an abscess and then sepsis. I had to go to another clinic to be seen and they said I needed oral surgery and sent a referral back to this clinic. I called for a couple of weeks before they finally told me they pick what cases they take on and they have refused to treat me ever since. I have been living with infection for over a year now only being able to occasionally go to my Dr for antibiotics
Very uncomfortable and scary experience. Dr.Jackie or whatever seemed very unstable and kinda nutty. Her assistant didn't know what year it was and thought It was 2020.. and couldn't work the computer even. After sitting there a hour and listening to them try to work a computer and figure out what was going on she then told me she had to "cut" my teeth out! This is not what was told by another dentist Dr. Scott who did a good job.
I have been receiving services from this location for several years. Out of all the dentists I've seen, Dr.Clary is the BEST of them all!! I know going to the dentist isn't on most people's list of favorite things to do but if you can request a dentist, ask for her. She's awesome!
They all do a great job ! They are kind, very organized and prompt.I appreciate this dentist very much , thank you.....
Amazing care and detail for their special needs patients. I'm so very thankful for Kathy and Dr Penn. Can't thank you enough for all that you do.
Husband went in for an emergency appointment. They took some x-rays and then prescribed antibiotics. He was told they could fix his tooth but not until after he had a routine cleaning a month from now. After being told that his pain was a 9/10 they said there was nothing else they could do and sent him home. We went to Shook Family Dentist and they took him in right away and fixed the problem even without an official appointment. The only positive was that the receptionist who answered the phone to schedule the appointment was very friendly.
I had a wonderful experience here. I went for the first time 2 weeks ago and was very impressed with the personnel. Heather took my x rays and was very cheery, sweet, helpful and personal. No one enjoys going to the dentist, but she put me at ease and was a pleasure to work with. Julie did my cleaning and was also very sweet, kind, and friendly. She respected my wishes to skip fluoride with no questions asked. My dentist was Dr. Penn and she was great too, nothing like the other hurried doctors I have had in the past. She made me feel important and shared information is a way that made me feel like I had choices and was in control of any future procedures. I did not have a huge wait and was happy with the payment options. Thank you to these wonderful ladies! Keep up the good work and I recommend each of them!
Went in to get some X-rays down.. months later in March 2020 I was scheduled to have my surgery... they called me 5 days before due to COVID had to reschedule but didn’t know when. Months later... around October or so they called me saying they can get me in I obviously accepted it excited so I can move along with my braces. Not even 3 hours later they called me back saying due to me being 21 years old they can no longer take me into oral surgery.. I asked to talk to a supervisor and they told me they were going to contact the state of WI. I also called my insurance and they said that’s not true about the age. It’s now JANUARY 2021 and still haven’t heard anything back.... my teeth have been shifting so I had called 3 weeks ago and they told me my oral surgeon was out... with all that being said I don’t recommend this place at all... I waited a year just to get into this place because it was the ONLY place that would except my insurance. I’m fed up with the lies, might take this further to a lawyer due to just everything they’ve done.
This place doesn't deserve any stars. If you can go anywhere else, please do because they will mess up your teeth and refuse to fix them while saying it wasn't their fault. Some technicians are rude and rough. Just an overall bad atmosphere. They don't care about your well being, just money.
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