Scam artists. Their kiosk malfunctioned at the riverfront and didn’t take my payment without giving me any notice. There was no way for me to know my payment didn’t go through, so I received a ticket while I was out walking. I appealed the ticket since they told me on the phone they had evidence I attempted to pay my $2 parking. I figured they’d be reasonable with an appeal because I clearly tried to pay for parking, but of course not. Even worse, the notice my appeal was received came to my email inbox so I figured all correspondence would not be filtered to spam. They didn’t respond to me for almost a month, though they claimed they would in 7 days. I had to call them to check in. Then, of course, their appeal denial went straight to my spam, which seemed very intentional. I was no longer checking my email regularly for their response since it had been so long and so they hit me with extra fees. Extremely unprofessional lowlifes who clearly have the system set up in a way to take advantage of as many people as possible for as much money as possible. They should be ashamed.
If I could give zero stars I would the kiosk was down in old town and the time I got back to my car there’s a ticket Warrior standing right there already writing the ticket when I explained that the kiosk machine didn’t work she didn’t wanna hear it of course!!! So I call and dispute the ticket just to get denied because you candownload their app but I don’t have a cell phone to do so . So i would love to know where the city thinks this is okay! And you really have to think how many old people don’t have cell phones . It just leaves me speechless….
Outrageous fees, ridiculously short curbside parking window, over enforcement. This agency treats parking in front of your office on a work day during work hours as an outrageously expensive inconvenience at best and a way to extort funds from working people at worse. A 4 hour or 2 hours in certain areas parking window is unrealistic for work hours. I’m not sure if the city just hates the people who drive to work, and punishes them for doing so, or if the city government derives some pleasure from having working people leap frog their car from spot to spot to prevent a 15 dollar ticket. I don’t blame the enforcers for doing their jobs, everyone needs a living, but there is little to no leeway given. The city needs to fundamentally reevaluate parking time and fees near businesses because the current system is completely unacceptable.
Parking downtown is difficult to figure out. The kiosks and app may or may not save the city money but I am certain the businesses will suffer. My wife and I persevered we almost just left we saw several couples decided to just leave.
A poor parking plan/policy coupled with aggressive enforcement drives people away from downtown. But parking officials don't care. Downtown can be deserted save for 3 cars - and they'll all have tickets. The city might just a much beat away visitors with sticks.
These people are absolute crooks. Ticket gremlins will hand out citations for the most ridiculous situations. They get off on the little power they have, your better off walking miles then parking in Lansing. Don't even think about appealing your citation either. They just immediately deny and give no evidence to back it up.
Employees feed off of the little authority they have. Power hungry individuals waiting for meters to expire to issue tickets at the smallest infraction. Gotten tickets numerous times despite having paid. Better off just waiting at my car to show them my receipt when they do their daily sweep. Lansing is already a ghost down and this does nothing but drive people away from the city. I’ve attempted to communicate with the employees and have received nothing but negative responses. I ask questions and present information yet all they do is deflect in a “not my problem” attitude. I swear these people work off of commission the way they fiend and itch to issue tickets.
Cowards are out in a disadvantaged neighborhood giving my neighbors tickets if their bumper is barely on the sidewalk at 645pm on a Friday, but dont have the guts to man the phones at that hour. Criminal organization, and by working there you have no soul. I'll be at the next city council meeting to voice my disapproval with you clowns. Have a horrible weekend.
City of Lansing parking is a joke. The meter maids will sit and wait for your meter to expire, even if you're walking to put more money in. And GOD FORBID if you're trying to get the change together from in your car, they'll still ticket you. There is absolutely nothing downtown worth parking for, other than your job if you have to. The Lansing parking nazis need something better to do.
Parked right near where I had to unload my fiancé’s stuff for a couple minutes and came right to a ticket, they also had the completely wrong vehicle information. I know for a fact that they rushed the ticket and just put the easiest vehicle make to quickly put a ticket on. I’ve also heard the lady working today is the worst and just tried her hardest to get everyone. You want people downtown but want them to pay for a coupe minutes to unload. I hate coming downtown.
