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Reviews, get directions and information for Columbia St Mary's Glendale Clinic

Columbia St Mary's Glendale Clinic
"In Southeast Wisconsin, our care team at Ascension Columbia St. Mary's - Glendale delivers primary care to children and adults. When you need quick and convenient care for unexpected, non-life threatening, minor illnesses and injuries, We're here for you. We listen to understand the health needs of you and your family. Then, we deliver care that's right for you or your child. Our primary care team takes the time to get to know you and your family and to learn about your family’s health history. Together, we work with you to promote your long-term health and well-being. We deliver a wide range of personalized services, including health physicals, screening tests, and treatments for existing health conditions."
Address: 9233 N Green Bay Rd, Brown Deer, Wisconsin 53223
Phone: (414) 270-8154
State: WI
City: Brown Deer
Street Number: 9233 N Green Bay Rd
Zip Code: 53223
categories: medical & health


Opening Hours

Monday: 15:59 - 18:30


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Reviews
The phlebotomist was terrible. Didn’t know what she was doing. Took blood from the tiniest vein when there was a very prominent vein available. I left with a bulging vein and a huge bruise and in a lot of pain. She was very unfriendly and hardly spoke or looked at me. Acted like it was an inconvenience that I was there. It is still bulging and sore and bruised on the 4th day. She definitely needs more training.
Glendale Portwashington Road location. The receptionist are not very welcoming. After I left the check in area and was seated upstairs they began talking very rudely about one of the doctors and a staff member. They went on to discuss one of there medical issues. They had no idea that there voices were loud enough that we heard everything upstairs. After working myself for 43 years in a healthcare setting I would have disciplined any of my staff members on the spot for behavior like that. You are there to work personal options can and should be shared away from the office on you own time. Our current work force is simply not dedicated or qualified in treating people properly. I hope it gets better. My visit with my MD was great that's why I still go there, been with him for 30+ years and his nurse also.
Appointments are almost always pleasant and fruitful. I think I will enjoy being Dr. Speidel's patient. I just wish I could remember all the items I intend to bring up while I'm there. Getting timely appointments with doctors continues to be a very serious problem.
The staff is always friendly. Dr. Lisa Speidel made me feel very comfortable and I left feeling positive about my health goals.
Amazing experience with everyone today. My first time at this clinic and I’m glad I chose this location. The receptionist, Elaine, was very kind and welcoming. My nurse was friendly. Dr. Speidel was stellar. She really did a great job explaining medications and answering my questions. Thank you all for your hard work and dedication!
Been a patient for 15 years at this location. I've seen 2 different waves of leadership leave. Today, the clinic has no answering service when I call at 4pm to schedule an appt. Clinic hours says closes at 5pm. Instead the phone line takes me to a nurse line which is answered by a medical assistant. What is this place now? All the good staff left or almost gone.
Avoid this clinic at all costs! I was in an auto accident 2 weeks ago and have been complaining of migraines. I can’t see my primary or any doctor at this clinic for 3 weeks! I spoke with a nurse and informed her of my migraines and how I wanted a scan. Was told to follow up with my neurologist… I’ve never seen a neurologist. I called the clinic and the nurse Dawn confirmed she was looking at the wrong patient chart! I ended going to the ER again to get an order for the scan because my health is more important and I’m not waiting 3 weeks. When I spoke with the nurse, she didn’t even ask me about what type of symptoms I was having with my migraines. Once I can get my Health back in order, I plan on contacting Department of Health Services. This is not the first time that their staff has left medical information on my voicemail that has been inaccurate.
The receptionist at the front desk are very rude! I dread having to call when I either need to make an appointment or need to leave a message with my doctor/nurse. They are disrespectful when speaking to me like I’m a bother and they have better things to do. Their have been multiple time that I have left a message with the Front desk to pass along to my doctor and we’ll it was never passed along. Having to interact with them In person when checking In for my appointment is even worse. My doctor and his nurses are amazing and I wish they worked at other locations where the receptionist were friendly and helpful.
I'm lucky to have good care with Dr Heather Ho & Dawn. I appreciate the office staff at the scheduling desk, as well. It's a great team!
I’m dealing with kidney stone post surgery. I am totally disgruntled with Ascension!!! The hospital nursing care is phenomenal but the office workers are not. Getting a response from the drs office is deplorable, horrendous!!! Excuses that’s all they give you. And it’s supposed to be acceptable?! “We’re extremely busy “is supposed to be an acceptable reason, no I do not accept that. How can they leave the office at the end of the day without fulfilling their messages & calls?!?! This has by far been the very worst medical experience I have ever had. I’m truly sorry I ever went to Ascension. I’m sticking with Aurora no matter if I had to take 2 buses, 3 trains & a plane to get there!!! Good luck to anyone who goes to Ascension
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