i am not a client, yet had a very unpleasant experience with this company - I had an appointment at the dentist office next door and, unbeknownst to me I parked in the area that was reserved to CFI. The lot was almost completely empty, evidently they don’t have many visitors throughout the day. There were signs, I didn’t see them. They had my vehicle towed. I found myself stranded at the dentist’s office. Managed to contact the towing company who told me I needed to pay cash and gave me their address well, that what I thought Had to walk to the nearest ATM, then called Lyft and ended up in a sketchy neighborhood, in the very back of a parking lot, walking through gravel. I was so scared, in broad daylight, felt like I was on the set of a horror movie and I have been all over the world! I kept looking back at the Lyft car, hoping it wouldn’t leave right away, in case I needed to turn around and run! I even texted my husband my location in case something happened to me. There was no “proper” business there, just a tow truck and my car next to it. The guy was okay, I surrended the cash and drove off. He later texted me a receipt. Back at the dentist’s office, where I had left my kids, I decided to go to the next door neighbor. They were all smiles, so sorry for me, assuring me this had nothing to do with them and that they hadn’t placed a call at all… except that the towing company had mentioned them to me and their address is listed on the receipt I asked for! The dentist office also confirmed that this happens all the time - in spite of the multiple signs... did I pay the price for my lack of attention! In conclusion, I wouldn’t do business with a company that looks at me in the eye and lies with a soft voice, and big smile on their face… to me, it’s wicked!
Columbus Finance is a wonderful institution. Ms. Bobbie is a true professional and the intire staff is great.
Bobbie and all the staff at Columbus Finance have been absolutely amazing!!!! Bobbie has worked with me while I’ve been going through some extremely difficult times and helping me keep my car loan on track- Without her patience, kindness and understanding and support I don’t I know what I would have done!!!!! Thank you for being absolutely wonderful!!!! I’m beyond grateful
The people here are amazing. The longevity of the employees speaks volumes. Always have had a great experience over the 10+ years working with them professionally.
Great company they work with you and are understanding. They Work with you if you explain to them why you are going to be behind on your car note a lot of car loan places do not do this so these guys are a blessing. DENNIS AND BOBBY ARE AWESOME.
Columbus Finance has been a great company to use for my auto loan. Nick is the definition of a great account manager. I always stayed in communication with them, even when I got hurt and had surgery. He made sure everything stayed on track and actually cared. If you do what you say, stay in contact with them you will have zero issues!!
Thank you Columbus Finance for helping me purchase my first car! Nick was very understanding and a true team player. Nick I couldn’t have done it without you thank you for your honesty and transparency on matters and for not making me feel like I was being bamboozled. Nick was always very communicative even though at times I was not due to work he always reached out to let me know what was going on with my case. Once again thank you Nick and the Columbus Finance Team!!
c I have finance through Cols Finance for the past 3 years. They are an excellent company all the way around. Smooth transition and paperwork from financing car to paying off car. My credit score went up a lot higher even with starting at fair credit. I had the privilege working with Tonya. She always went beyond to answer my thousand and one questions, very knowledgeable, excellent customer service, and kept accurate/up to date data in their system. She always have a positive attitude, and willing to assist where needed. Thank you Tonya for valuing me as a customer, showing excellent customer service, for your patience, encouragement, sharing knowledgeable information, and answering my thousands of questions!!! If you are looking for financing lender and your credit isn't that great and you need a second chance, first time car owner, whatever the case maybe I would recommend Columbus Finance. #HappyCustomer#
I've been with Columbus Finance for a few years now and some months have been easier than others. I don't know where I would be without the help and understanding of Bobbie Sheets. The last 6 months or so it has been hard to get caught up but she is always willing to work with me. I would recommend Columbus Finance to anyone. As long as you communicate, Bobbie and the rest of the staff are always willing to work with you. I just got over having covid for 2 weeks and financially things have been a bit rough going into the new year and they have been very helpful and understanding which has put my mind at ease until I can get back into the swing of things. So again thank you Bobbie and thank you to Dennis as well and the rest of the Columbus Finance team. 10/10.
My car has been financed through Columbus Finance for several years now and I must say that the customer service has been nothing but amazing. For the past few months I’ve been working with Nick and he has always provided me with excellent customer service. Thank Columbus Finance for making me feel like a valued customer.
