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Reviews, get directions and information for Community First Bank of the Heartland

Community First Bank of the Heartland

About

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Description

Community First Bank of the Heartland is the official bank of Jefferson County, Illinois, with 5 locations in Mt Vernon, Ina, Woodlawn and Dix. Being locally owned means Community First is a "true community bank" that keeps decisions affecting your finances local while providing services and products that are both practical and competitive at the highest level of customer service. Community First serves local residents beyond banking and financial matters, acting upon its dedication to area businesses, organizations, schools, initiatives and youth. It's part of how your community bank puts its community first each and every day.



"Community First Bank of the Heartland is the official bank of Jefferson County, Illinois, with 4 locations in Mt Vernon, Woodlawn and Dix. Being locally owned means Community First is a "true community bank" that keeps decisions affecting your finances local while providing services and products that are both practical and competitive at the highest level of customer service. Community First serves local residents beyond banking and financial matters, acting upon its dedication to area businesses, organizations, schools, initiatives and youth. It's part of how your community bank puts its community first each and every day."
Address: 117 N 10th St, Mount Vernon (Illinois) 62864
Phone: (618) 244-3000
State: IL
City: Mount Vernon
Street Number: 117 N 10th St
Zip Code: 62864
categories: financial service, commercial bank


Opening Hours

Monday: 08:30 - 16:30
Tuesday: 08:30 - 16:30
Wednesday: 08:30 - 16:30
Thursday: 08:30 - 16:30
Friday: 08:30 - 16:30
Saturday: 08:30 - 12:00

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Reviews
This bank is a terrible bank they will make sure they take your money if you stop using your bank card. They act like my account was overdraft by some fpb internet service, once I looked it up I found out it was a service that the bank use to overdraft your account. I've had multiple banks in the past that I stopped using and my money was still there. When I signed up this was a total free checking account and once I stop using my account they are trying to charge me I will not be paying this account and if it shows up on my credit report I will take action. Frauds
I was looking to open an account at this location. I asked a simple question as to the process of cashing a check/opening account. I was immediately told that they would not open an account for me just to cash a check. RUDE!!!! I never said I only wanted to cash a check. Talking down to a potential customer is not the way to do/retain business. I am legitimately looking for a local bank with great customer service. I AM ALL ABOUT CUSTOMER SERVICE. This service was an epic fail.
This Bank keeps calling me. I don't know why. I do not have an account with them. I do not want an account with them. I am happy with the bank I have used for 13 years! As for Community First Bank: I have blocked your number, but you continue to call. Please stop bothering your friends and neighbors searching for new customers. If you want more customers, just pay more interest on CD's and/or savings and charge less interest on loans! As Shakespeare wrote in Hamlet: "Neither a Lender nor Borrower be."
Rude and uncaring. Left several messages with no response. They far away from this Bank they are nothing but worthless thieves that will not respond but will threaten you with everything I don't know how a place like this could do business in a small community and get away with it
Cashed checks at both locations for 8 to 10 weeks then today couldnt and tellers at both locations are extremely rude would never recommend this bank and the bad thing is the same cashier has cashed the checks before
Great customer service. Each employee I've interacted with is very knowledgeable and friendly.
Thank you Debbie Ashby for you’re excellent customer service!!
Amazing Customer Service!! Well thought out process and procedure, and great execution by super friendly staff
Arrogant not at all interested in helping bring jobs to the COMMUNITY one excuse after the other if you are not original from the area forget getting their attention SNOBS
It's been a great experience and I have been treated super even tho I am up in years. Thank You
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