Community Youth Center

Reviews, get directions and information for Community Youth Center

About

CYC is a state-of-the-art sports and academic center where youth ages 3 to 18 thrive in a dynamic and positive environment. CYC is proud to manage 10 programs. Please visit our website for more information.

Address: 2241 Galaxy Ct, Concord (Californie) 94520

Phone: (925) 671-7070

Website

Email: gro.liamcyc@ofni

Parking: Lot, Street

State: CA

City: Concord

Street Number: 2241 Galaxy Ct

Zip Code: 94520

categories: social service, youth organization, gym/physical fitness center

Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 14:00

Reviews

Just talked to a lady over the phone to find a right sports activity for my son and she was very rude, un-supportive, toxic and not willing to share any useful info at all. It felt like she tried to hang up on me, end the conversation as as soon as she could, before allowing me to ask any other questions. So, from just a phone call and the way she spoke to me, you can easily realize that it is an UN-WELCOMING, toxic, and hostile place. DO NOT TRY TAKE your children to there.

If you love your child or children then please do not bring them here. This place likes to call Child Protective Services on familys over the littlest things. They had called Child Protective Services on my family by 2 different gymnastic teachers.The ones that teaches the kids under 5 years old and yes I do know it was them. I have a friend that works there. This place has done nothing but create unnecessary chaos and Trauma for my family. My family will soon remove both of my nieces from this place.

My kids first time going to this center. As a new member I had a lot of questions and every person I spoke to to ask questions they made me feel really dumb like I should have known the answer. Now I’m stuck in a membership because I paid for the month. Definitely won’t be back next summer

Overall a good value. Most of the programs are just for fun. If you really want your child to excel at a sport I suggest exposing them here and then moving on. If you want them to play many sports, have fun and play around then it's the place to be. I have had good experiences with the wrestling, karate, gymnastics and soccer. I am very impressed with the wrestling and karate coaches.  My kids have found some great coaches and staff that they love to hang with. The place is cheap and they hire a lot of young adults, which in general, need customer skills training. It's not anything different than at the mall or wherever else young adults work....!  They could improve with a little more cleanliness and more attention to keeping the riff-raff down but I understand the difficulties with so many kids.  The summer camps are exceptional for money.

This organization is phenomenal!  Although we haven't had the opportunity to utilize the sports-side of the facility, the tutoring center is outstanding.  Specifically, "Sam" is a tremendous tutor.  He is patient and brings out the best from his students.  He is a very impressive subject matter expert in both math and science.  Kudos to all the tutors at CYC for their expertise and enthusiasm in academically helping these kids.  It's priced reasonably as well.

It was good at first then they started canceling class with no notice. I don't understand how hard it can be to email call maybe text parents when the classes are cancelled for the day. Employees need to be reevaluated and fired. They aren't happy with their job and hardly interact with kids they should be coaching. They talk too much within them self's rather than working with children.

my daughter is in the class of hip hop that I always see in the class a woman or mother interrupts the class takes their time and they do not replenish it is not possible that one is paying to the day and the teachers lose time in I do not think it's right for me to mix up girls of 2 or 3 in a group of girls a little bigger I pay for my daughter not to lose an hour Always come is different people inside interrupts   Sent from my iPhone

We have been going to CYC for 2 years and I've had several bad experiences with the employees here. They are in general young, rude, probably underpaid and  really do not care about the business or the customers. After several bad experiences with them I called to cancel my membership and was hung up on by the employee who didn't want to deal with it. He refused to answer the phone after that and I had to drive down there just to cancel. I've just had it with this place. You get what you pay for here. You pay crap and you get crap. Honestly you can pay just a little more and get better quality and service from a thousand other places. Some of the teachers are pretty nice but not many. Really my biggest complaint is the office staff and their attitudes. I just don't want to give my money to support that kind of terrible customer service or their paycheck anymore. I also forgot to mention about how almost impossible it is to get in to this place. People wait outside starting at 10pm and camp overnight just to be the first one to get the one and only spot available in a dance class in months!  I HIGHLY recommend going somewhere else. It's just not worth the aggravation and being treated so poorly by some young kid with a bad attitude.

The soccer program was fine. No major problem but they expect kids to be there rsin or shain. We left the program on October because the weather was bad and that's why we lost our spot in the program. To keep our spot you were advised to keep paying even though our kid would not come to soccer during winter  I can not risk a 7 y.o. get sick because running in the cold rain.

We love CYC. I have three kids there and the staff is friendly and they have fun at their classes.

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