Cornerstone Broker Insurance Services Agency, Ohio's largest group insurance brokerage agency, supports over 3,500 agents throughout Ohio.
Cornerstone Broker Insurance Services Agency, Ohio's largest group insurance brokerage agency, supports over 3,500 agents throughout Ohio and Northern Kentucky, including an office in Indiana as well. We offer a full array of group health, life, dental, disability, COBRA, Section 125 plans, worksite/GAP solutions, and individual under/over 65 products.
Cornerstone is your one source for group, individual and related insurance products.
Our experienced staff is prepared to assist you in meeting your clients diverse benefit needs.
Cornerstone employees have extensive carrier knowledge that can assist with the design, review and ongoing administration of employer benefit programs.
Our mission is to be the best full service agency by offering our brokers a variety of superior products, services, technology and education through our partnerships with quality carriers.
Our vision is to continue to be a respected leader in insurance services by building solid relationships with our brokers and carriers.
Did you know that Cornerstone offers customer service assistance to our agents and their clients via a dedicated department of highly trained customer service representatives? Just as we do in our Marketing, Proposal, Sold Case and Commission units, our Customer Service team insists on complete satisfaction for our agent partners when providing the answers to your day-to-day questions. In order for you and your busy staff to continue to grow your block of business, please allow us to become part of your team! Not only does Cornerstone assist you with marketing your new group and individual business, we can also help you manage your current clients. Following are just a few of the services that we provide:
* Welcome letters/phone calls
* Administration kits
* Coverage questions/issues
* Replacement I.D. cards
* Eligibility issues
* Claim issues, claim status updates
* Legislation issues, HIPAA, COBRA, FMLA, State
* Continuation, Conversion
* Network concerns
* Re-qualify existing groups when applicable
* Renewal processing, plan alternates, benefit changes
* H R meetings (administration services)
* Expertise with buyouts, mergers, acquisitions, etc.
* Supplies/updated materials
* Re-instatement assistance
* Cancellation processing
These services along with others are provided for our medical carriers: Anthem Blue Cross/Blue Shield, Humana/ChoiceCare, Medical Mutual of Ohio and United Healthcare. Let us assist you with your next customer service inquiry!
Phone: (513) 241-7675 or 800-248-7674
Fax: (513) 629-2395
