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Reviews, get directions and information for Crescent Pines Hospital

Crescent Pines Hospital

About

Crescent Pines Hospital is a 50-bed facility that provides psychiatric treatment and substance abuse services for for children, adolescents and adults.

Description

A hospital serving the State of Georgia, Crescent Pines Hospital is a 50-bed facility that provides psychiatric treatment and substance abuse services for children, adolescents and adults. We provide all levels of care from acute inpatient stabilization, partial hospitalization and intensive outpatient programming.

Our individualized and group treatments are administered by a multi-disciplinary team of mental health professionals led by board-certified psychiatrists and licensed counselors. The hospital’s 50 beds accommodate children, adolescents and adults, ages 4 and older. To view photos of our facility, please click here.

Crescent Pines Hospital will provide services without regard to age, sex, race, color, religion, national origin, disability, sexual orientation, political affiliation, or economic status.

Address:
Phone: (770) 474-8888
Parking: Lot
State: GA
City: Stockbridge
categories: mental health service, doctor, hospital



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Reviews
I am a family member of a young lady who was recently admitted to Crescent Pines. The young lady was admitted for behavior that suggested she may have mental health issues making up serious things, threatening behavior, claims of depression and suicidal thoughts, appearing to live in an alternate reality at times, etc.. The first night she was there, she had only the hospital gown that she was transferred there in. I was told that it was cold and that she could have regular clothes. I drove almost two hours from where I live to drop off clothes to her that night, got the clothes dropped off around 9 PM, and she was not given them until the next morning. Not once did a therapist/psychologist sit down and have one-on-one sessions with this patient to dig in, ask about what all she had done/said, and find out why. Instead, she only received a little bit of group therapy each day she was there. During the group therapy, everyone was told to say something nice about the other kids there; every day at this point in the group therapy, a couple of boys told this patient that she was sexy, and the staff allowed it. This patient was also recruited by other kids at Crescent Pines to join gangs, told all kinds of gang stories which struck up her curiosity and had her asking all about these gangs when she got out, and she was threatened by other kids like she was in a prison or something. She also had extremely inappropriate remarks made to her by boys there. Like some of the other reviews said, they try to keep people there as long as possible to get more money. I had to call and force their hand to release her after 5.5 days, and after 5.5 days, she was released with no valuable information on what is going on in her mind. Stay away from this joke of a place.
I had the unwilling honor to spend Memorial weekend at Crescent Pines and I can't say I COMPLETELY wanted to be there; but I have to say, it actually really isn't a bad place! The staff is really nice and helpful. It was my first time in a place like this and it was absolutely not like anything seen on TV. We had three meals throughout the day and even a snack in the evening. If you didn't need medication they didn't force it down your throat. People don't walk around like zombies and really express themselves when they feel like it. If you're a smoker, they give you smoke breaks. You can't go out whenever you want but at least they allow you to have them. If you do what you're suppose to do, meaning; not showing out and actually following the rules, your time there will go by smoothly. The only downside is not being able to go to your room throughout the day. Like if you're tired, you would have to stay out in the community room and find a place to nap. You don't necessarily have to make friends but its helpful finding people you could pass the time with.
No communication from doctors and nursing/social worker staff is lazy and rude. I got no information about what they were doing to my child and never attempted to get a medical history established. When I came to pick my child up, the nurse on duty didn't want to do a discharge 45 minutes prior to her shift end, so she didn't even pass the message on to the oncoming shift and I waited for 3 hrs in the waiting room. This place and the staff is just horrible
Went here for about two years in the teenage section. The staff was kind and the food was delicious. They let you call your family and they encourage healthy friendships while there. Real relaxed environment you can watch tv/read/draw/color/ walk around most of the time in the "living room". They weren't really strict at all.
I swear 90% of the staff acted like they hate their job. one of the staff members literally made 4 of us go into a anxiety attack because she raised her voice and randomly started clapping at the children who were playing and just doing what children do when they're happy. The group therapy sessions were a literal actual joke. During one of the group therapy sessions one of the staff members I don't remember who, just flat out asked one of the other patients, "so what do you hate about yourself?". The food was what I'd like to describe as worse than prison food, we had "pasta" that was extremely soggy because it was just sitting in water, if you are a vegetarian, they don't give you too many options, and then complain when you don't eat the food. No one ever gave me my medication that my mother consented to, no one addressed problems with other patients that came from them taking their medication, the list goes on and on from what the other people who talked to me told me they were experiencing.
Absolutely awful. Never send someone you love here unless you want them to hurt more. Staff is awful. They are there to get paid and I quote, "I get paid either way. Do what you want,". They treat all their patients like animals and will not hesitate to man handle anyone at the slightest disagreement. This place is a legit prison, there is no outside time. I've been there twice and was only allowed outside once. Disappointing and traumatizing. Dehumanizing and torture.
My son was sent here for anxiety and aggressive violent behaviors. The dr. Prescribed him medicine the first day there only hours after meeting him. This medicine was one that we already tried a year ago and I told the Dr that it did not work, but gave it to my son anyways. He was there for a week and still kept on the same medicine that did not work. He complained of being nauseous the whole time from it. When I suggested that they maybe they try something that we had not tried before, they discharged him the next day with a prescription of the medicine that did not work. My son was more violent and aggressive the day i picked him up than he was when he went in. He had an episode on the car ride home. I started to turn around and head back, but I came to my senses and told myself my child was not going back to this place. I feel so terrible that I let my baby be in the hands of these idiots. I'm not sure where to go from here bc my son still needs help, but I'm scared to try any other facility now.
I took my 16 yo here after he confided in me that he had a failed suicide attempt. The help that we were told that he would receive is not what he got. He was placed in the PHP program and spent over a week doing nothing but group counseling. Met with the doctor only once. The session was less than 10 minutes long and the doctor answered a personal call while my son was trying to tell him what it was that he is feeling. Afterwards he prescribed Prozac. No one reached out to me to inform me of this although I was assured that they would. I opted to have my son discharged and chose not to start him on medications until we find a doctor who will actually listen to him. His intake was done by an intern who couldnt really answer our questions . I left messages for the head of the program Oprah never did hear back from her. Staff is rude and facility is disorganized. They were supposed to help find a therapist for him to follow up with but the places that they referred to are out of network with my insurance. I really feel like they did absolutely nothing to help my son and just kept him there so that they could bill the insurance. This place needs to be investigated.
The medical and counseling staff were great, but the billing office were negligent in telling me they only took one kind of Medicaid. Our private insurance covered it, but while working with Medicaid and getting them the supporting documentation they want, Crescent Pines submitted the bill to a collection agency despite my attempts to call and speak to someone, but their mailbox is always full! Update: thank you for the response from the owner. I will definitely call tmrw. The phone numbers on the bills have full mailboxes. There was a different number on a few so I tried that and left a message yesterday. I will not lie, I was very frustrated in my voicemail. Our house burned down in January and we’ve been dealing with a lot related to that and finding out our son had mental health issues. We want to resolve the bill of course, but I just wish the communication was more clear between billing and myself.
I went there after a suicide attempt... The whole thing in a nutshell was that they had a lobby in the adolescent unit I was put in. And every 1 or 2 hours they'd have a group that would usually last about 30 to 45 minutes. After that they'd just put us back in the lobby expecting us to learn ways to cope. And then the doctor or the therapist would assign you an assignment. I got out of there in a week and a week after I felt worse then I did before. And it would be nice if they improved on their food, me and many other patients' stumicks were toure up.
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