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Reviews, get directions and information for Crown Auto Sales And Finance

Crown Auto Sales And Finance
"One of South Carolina's premier independent subprime car dealers, Crown Auto Sales and Finance has proudly served thousands of happy customers across the Carolinas for nearly 30 years.Regardless of your credit history or lack thereof, Crown Auto Sales and Finance is ready to get you reading. Call or Click today."
Address: Rock Hill 29732
Phone: (803) 667-4999
State: SC
City: Rock Hill
Zip Code: 29732
categories: car dealership


Opening Hours

Monday: 09:00 - 19:00
Tuesday: 09:00 - 19:00
Wednesday: 09:00 - 19:00
Thursday: 09:00 - 19:00
Friday: 09:00 - 19:00
Saturday: 10:00 - 16:00


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Reviews
Honestly This Summer Had Been A REAL BIG CHALLENGE For Me Ever Since My Car Was Hit Back In February & My Friend An The Man Above Lead Me To Here And LET ME TELL YOU It Still Is Some GREAT Ppl Here Still On This Earth BIGGG THANKS TO Mr Bkirby , Ms Asia & Ms Lisa I Truly Thank Yall For Making My Car Purchase So Much Easy & That FIGHTING POWER To Make Sure Your Costumers Are Driving Away With Something ...Thanks Again And ANYONE THAT IS READING THIS TRUST ME YOU WILL NOT BE DISAPPOINTED Great Sales & Easy Low Payments
I just started my 2nd vehicle loan with them, they are great people and will go above and beyond for their customers. Me being very picky, I want what I want and I got it at Crown. Also, I drove from Concord NC to Rock Hill just to deal with Lisa. It was worth the drive to say the least. UPDATE!! DO NOT rely on the Crown Service Department for anything. Orr Rd
Let’s just say I wouldn’t send my worst enemy here for the headache. I will say Michelle at crown was wonderful for my buying experience. It did take all day to complete everything, but she was nice and professional. And that’s where the positive impact stops. The finance company they use AMS is horrible. I will say my original account rep Ms Morales is one of the Best people they have working there aside from Ms Richardson. They removed her as my rep and since then I have had three different people. This place is more than a scam. Buyer Beware. Once they get you locked into their horrible contract they treat you any kind of way. First off they added unnecessary insurance to my account for no reason. After sending them my insurance information multiple times. When I asked about it getting removed and the prior months they put it on cause it be removed. I was told no due to the fact I didn’t list them as a leinholder on the new policy. Mind you I have had this insurance for over 6months. When I sent in the information nobody never informed me that was the problem. They do have GPS/kill switch. Do not be late one day cause they will cut your car off without notice or caring about where you are even tho they have GPS to see where you were. I have been trying to make a payment for 2weeks but now my account is in recovery and they can only take the amount with me paying the extra insurance cost. I am now looking to take legal actions against them for their unethical and illegal practices.
I’d give 0 stars if I could got a car from them in may of 2022 paid 1400 down my payments was 456 made one car payment the car then blew up I had a warranty but they wouldn’t pick it up to come fix it even though it was covered in warranty then after that they still wanted me to make the car payments every month while it was sitting in my front yard underivable and they didn’t pick it up till August-September of 2022 after I called and told them to just pick it up and that they could have it back and at that point they asked me do you want it fixed or just giving it back I been wanted it fixed over those 4 months but I was fed up with their lies and bull so I just gave it back and lost out of 1800 something dollars!! They will take advantage of you and all your money do NOT recommend!!!!!!!!!!
This place has poor customer service. Not so much the car lot itself because they do the best they can with what they can but there services department off Orr rd In charlotte is AWFUL about getting back with me about what is going on with my car. I bought a car in October and there was a loud popping noise coming from the car and the belt was squeaking. They neglected to look at the belt the FOUR times my car has been sent for service because they never could fix the problem the popping noise was causing. So after the fourth time AND my serpentine belt snapping off because they never actually looked at it. they suggested to send it to another car shop they use to get a “second eye” on the car. Once the second shop looked at my car they instantly found the problem. how did crowns service department not find the issue in the 4 times they looked at it? That’s the question I ask myself. NOW it has been 1 month of my car being in service and crowns not offering any help with a spare car until mine is fixed, the shop tells me my car is not drivable or able to be fixed. I AM STILL IN THE WAITING GAME to see if I can even get a new car. I paid my bill on time if not early this entire time. They have scammed 5,000 from me so far and I’m still waiting to see if I am even going to have a car because my car is now not drivable.. which I told them last week no one will contact me. You can never get I contact with management. They hesitate to give you managements name. 1 month of not knowing if I will even have a car after all this is over.
I have a wonderful experience yesterday with Reggie and the whole team at Crown Auto in Rock Hill. They worked hard to get me the car I wanted in my price range. The process did not take long at all. I left a very satisfied customer! Will be back for sure in the future! Thank you again!!!
My car buying experience was A1 and the staff was great to deal with. Once I brought all the documents I needed, they were able to get me approved and riding in my vehicle in no time. No long wait or the dread of being turned down like at a traditional dealership. I got the vehicle I want with an affordable down payment and monthly payments. If you looking for a vehicle I highly suggest you visit Crown Auto, you won't be disappointed.
My foster son purchased his first a car from them and they clearly took advantage of him. They took his down payment of 1500 and set him up with an interest rate of 21.99 per cent. The auto drove off the lot just fine and now it is wobbling all over the place. The terms says if he is one day late they can repossess the car. It is a Toyota which he has a balance of 14000 plus 7000 interest to be paid over 98 payments. They should be ashamed doing this to a vulnerable adult with issues!
I don't do this often but Mrs. Michelle at Crown Autos is truly a blessing. I was very emotion and ready to give up and throw in the towel until i was told to give them a try i didn't have any hope or faith at all but i had a feeling that it was a reason why i was sent there. Mrs. Michelle I personally want to thank you for being patient with me and working with me to get me in a vehicle your truly amazing and I cant thank you enough you have completely made my birthday special. for the past few weeks I've been so down about a car and everything else I wanted to happen before my birthday and my car was number 1 I didn't know what else to do I cried my eyes out for days couldn't even sleep but you really blessed me with this one and I HIGHLY recommend ANYONE that truly needs anything please go to crown autos and see their wonderful family Mrs. Michelle you honestly have no idea how much I thank you and if only I could share my whole story on here but there's more to come. thank you so much for everything you did for me and my family .
This car lot deserves a 10 for the help that they give your for your car buying experience. I was pleased to be at Crown Auto I drove 40 mins to the lot it was worth it. I got approved and got the car that I wanted and the process was quick and easy everyone rides it’s true they will get you riding the same day. Just bring a down payment from $500-$1000 and you’re riding.
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