CVS Pharmacy - Wooster

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Description

CVS Pharmacy in Wooster, OH does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more!

"CVS Health is conducting coronavirus testing COVID-19. Tests are limited to eligible individuals in select states. Where available, anyone age 10 or older can get tested. Minors under 16 must be accompanied by an adult. We offer lab testing and rapid testing at some locations. High demand may cause lab delays."

Address: 2284 Back Orrville Road, Wooster 44691

Phone: (330) 264-7788

Website

State: OH

City: Wooster

Street Number: 2284 Back Orrville Road

Zip Code: 44691

categories: shopping & retail, pharmacy / drugstore

Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 09:00 - 18:00
Sunday: 10:00 - 18:00

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Reviews

I had a good experience receiving my COVID vaccination and boosters. The online scheduling worked great and the wait time was less than 10 minutes. The store was clean and well-organized and staff quickly pointed me to where I needed to go. I would highly recommend this location.  Please click the Like button if you found this review helpful.

Tried to schedule an appointment for a covid booster last year and the website said they weren’t taking appointments. Made an appointment to get a covid booster this year at 5 p.m. but because of work I arrived at the sign-in kiosk at 5:02 p.m. only to find they cancelled my appointment with out notifying me. The date/time was correct because I checked my schedule on the website that morning. I give up, going to wal-mart.

Three times in a row...  I have a prescription filled; call to see if it's ready - which takes 5 min. to get through their automated system.  Then, it's ready!  So, you drive 15min. to pick it up?  Silly me - it's not ready.  Then the attendant gives me attitude for thinking it would be ready.  What?  It was called in 3 hours ago.  I call and it says it's ready.  I get there and it's not.  You want to give me attitude?  What's worse?  This is the third time it's happened like this.  I would go elsewhere, but my insurance forces me to use CVS.  Please.  Improve your process.  If your automated system says it's ready, it should be ready.  This seems so basic...

Do yourself a favor and just get your prescriptions from somewhere else. Never on time and we are talking days. I’ve gone to several cvs pharmacies with no problems this location needs some major help.

Slowest pharmacy I have ever been to and they constantly close on random days. Was told they were going to "put a rush" on my medication after I had already called it in 1.5 hours earlier and that "rush" would be another 3 hours. That was yesterday. I am back here again today, because I didn't feel like waiting around for 3 hours, and my medication is still not ready

Don't expect your prescription to be ready at the time they tell you. 2 hours after the first pickup time, I was told to come back in another 2-3 hours. Not the first time that I've had to wait hours for a prescription. By far the worst pharmacy that I've dealt with. If you have a choice, take your business somewhere else.

I had the most amazing service today morning of 03/31/23 at the minute clinic and pharmacy. The nurse, nurse practitioner, and pharmacist I dealt with were all so kind, helpful, and answered all my questions with patience. I appreciated all of their help! This location went through a rough spell with short staffing but happy to see things have turned around. Thanks for the great service!

I would give zero stars, if possible.  They do not fill any prescriptions until you get there, even if you give them a few days to get it done before stopping in.  This morning I noticed in the app that one of my medications was out of stock and they could not get it until Tuesday.  Since I am out, I could not wait and the app directed me to call the pharmacy to see where I could get it sooner.  The pharmacy's response was "Well, Orrville is the next closest location so maybe try there."  Essentially, I waited on hold for 30 minutes just to be told where the next closest CVS was so I could do his job for him.  Thanks for nothing!  I am done with CVS!  UPDATED 7/14/23:  Service is still AWFUL!!!!!  Doctor mistakenly sent prescription to Wooster CVS.  Tried to call to transfer because I am not currently in the same state.  I should have known something was wrong when they actually answered my first call after only 15 minutes being on hold... only to be hung up on.  Gave up on the second try after being on hold for an hour.

Very disappointed in this pharmacy. I’ve been using them for over 2 years. They gave me the wrong prescription  and refused to take it back in exchange for the correct one the same day. The pharmacist was very rude and unwilling to help. I had to call corporate. I pay for this medication out of pocket so insurance wasn’t involved, it costs $300 +. They also lied and said I okayed the wrong medication which is absolutely not true and absurd. I had to purchase the correct medication and also pay for their wronging which is over $600. Our family physician even suggested we use another pharmacy. As I said, this is very disappointing and we will be going elsewhere.

Compelled to contribute to the rich tapestry of negative reviews that mark this location. To walk in there feels more like walking into a Dollar General than a CVS. Nevermind the marked up prices for groceries/snacks, this is something across the board for pharmacies.  More to the point, is the at best demure, at worst impartial and cold service you get. If you go there needing to pick up a package the location is a UPS pick-up spot you will wait for untold lengths of time as nobody bothers to check the front of the line. They prefer to outsource cashier work to the self checkout. I prefer to outsource my business to Discount Drugmart and any other business that would be in direct competition with CVS. Never again.

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