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CVS Pharmacy

  1. Hazleton
  2. Hazleton Pharmacy

Reviews, get directions and information for CVS Pharmacy

CVS Pharmacy

Description

CVS Pharmacy in Hazelton, PA does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more!

Address: 64 South Locust Street, Hazleton 18201
Phone: (570) 454-5521
State: PA
City: Hazleton
Street Number: 64 South Locust Street
Zip Code: 18201
categories: shopping & retail, pharmacy / drugstore


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 09:00 - 18:00


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Reviews
This particular CVS is problematic. The drive-thru window is often closed. The staff turnover is almost daily. Most of the customers speak Spanish but few of the employees do, causing delays. Overworked pharmacy,long lines. Overpriced items and complicated discount programs. Disappointing. Since my review I've read and agree that I've witnessed the same things. They're all true,not just complaining. How does it survive? People are forced to use CVS through insurance companies like Aetna. This one serves an area that it's not capable of handling. Double check all dealings with this location,be warned pay attention to RECENT reviews,the problems have occurred since 2022'.
They use to be great but Now I’m looking for a new pharmacy they lie and are unprofessional… I was given a script that didn’t belong to meso dangerous ,they denied having a script until my doctor called them, then magically I received it right away, and now today my daughter was prescribed something they said they didn’t have it but that they called the other cvs and they had it so we drove there just for them to say nobody had even called and that they did not have it . I spent over 3 hours trying to call I even left it ringing for over a half hour with no answer!!! All of this within a month ! It’s a shame bc I only ever used them but not anymore.
Since covid the customer service at this location is terrible. Long hold times to get through to the pharmacy staff on the phone, as well as rude staff members. Seriously considering changing pharmacies.
Store blows!! No help ever! No wonder people steal.. I don’t steal, but I see why it’s happening.. you need management and need to paid them way more than they are getting paid so they actually help.. and self checkout shove them where the sun don't shine!!! ! I have a job I don’t want another one..and it’s always broken and need assistance anyway so pay someone to help us.. I want to be served when I come to a store.. I go to rite aid it’s way better..
The worst customer service a person can receive. Medicines always take days to get filled, and the pharmacies always have a nasty attitude.
Not the workers' fault, but due to understaffed situation, prescriptions are taken 4 to 5 days to fill. Would recommend incentives to bring in associates to assist with back log.
My wife just had 3 molars removed. Aspen Dental called in Prescriptions. Tried 3 times on phone now, # 3 call and no answer. Called before their lunch. Called exactly when the lunch ended at 2:00PM, and am waiting still, as I am on phone. First 2 calls were over 50 minutes waiting for someone to pick up. I'm so sick of this Pharmacy.
The WORST! There is not one good thing I can say about this pharmacy. The representatives are neither knowledgeable nor friendly. They never have prescriptions ready- like it will take days to fill a script…and nearly days in line! I’ve been to other CVS’s and it’s not a CVS issue, it’s this specific Locust St. location. The retail associates I have never had an issue but the pharmacy is just horrible.
This location has a very serious problem and a severe lack of employees and pharmacists. A visit to the ER and a prescription that was given expedited orders from the hospital and it won't be ready until a WEEK after the hospital visit. Multiple visits to the pharmacy, each time they tell us that it will be ready in an hour and they keep saying that it's not ready despite receiving texts that it was ready. Had to wait in a very long line multiple times for them to tell me it's not ready. This is people's medical care and medicine and they aren't even offering any sort of solution to the problems.
I understand being busy, but they dont answer their phones in the pharmacy. I finally just hung up after being on hold for 46 minutes! That's unacceptable. This isnt the first time. Now I have to drive there to ask a question about my prescription.
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