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Reviews, get directions and information for Dairy Queen

Dairy Queen
"Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain."
Address: 9135 W Smith St, Yorktown, Indiana 47396
Phone: (765) 759-6784
State: IN
City: Yorktown
Street Number: 9135 W Smith St
Zip Code: 47396-1222
categories: specialty grocery store, fast food restaurant



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Reviews
Loved it!! Very surprised at the big selection of food - burgers to banana splits, salads to chicken nuggets, they even had fish sandwiches and a freezer full of whole cakes! Spotless restroom, orders filled very rapidly, friendly staff. Always busy, long drive thru lines that move quickly.
So this new DQ still has some growing pains. We've been a couple of times now bc who doesn't love DQ soft serve? The first go round was right after they opened and the mobile app wasn't working and we went through the drive through. And it was a mess. Every part of the order was wrong. This time we thought we'd check out the inside. You can place you order easy enough, but any customization make it difficult for them to close the order. And some time they were finally able to figure out how to close the ticket so I could pay. We both ordered the same chicken box with sundae. Only one sundae was plain. And we got the ice cream to make later. The site is still pretty clean since it's a new build. Some of the tables have outlets for you to plug your devices to charge, even USB ports. Basic condiments and napkins are on the tables. Your drink station is self serve after you get your cup. However, I found the selection to be extremely limited in that regard. You had a few choices of soda, like coke, and orange soda. But over half of your choices were greyed out not able to select. There were no diet selections. There was one sparkling water selection. I feel for that they would have been better to have your basic drink dispenser with your 5 choices than a giant machine and still only 5 choices. But that's me. Our timing was right after they opened for the day, and somehow or fries and chicken were old. They do bring it to your table if you eat in the store. They give you a number to put on your table. When we finished our main course, I went up to have the ice cream made. Here's the thing... The problem from getting the ticket to close, you have to have one of the toppings put on the sundae then it marked plain. Guess what we got. Not ice cream in a cup, but a chocolate sundae. At this point they were getting busy and it was not worth it to get another one. So, even though it does seem like some things might be getting better and I'm sure that many others are having much better experiences for us I will probably pass on this DQ and stay with the one on Warwick. Apologies for any typos Wheelchair accessibility: All the tables were labeled for wheelchair access.
Great service, we did the drive thru for ice cream. employees were very friendly and professional. If you go make sure you round up for charity. The new Churro dip for the ice cream is amazing. Kid-friendliness: Great place to take kids.
Facility was clean and brightly lit. Outdoor seating area tables were large and inviting. The manager seemed diligent, keeping track of staff, but also cleaning the outdoor patio, himself. Cashiers were polite, food came quickly. Food tasted, felt, and looked as good as fast food ought. Good experience.
I would give this place 5 stars, they just opened and there’s a lot of pluses! Friendly staff, convenient location, delicious treats! Our only issue has nothing to do with the food or people, it’s the parking lot. We parked, walked in to get ice cream, and tried to leave but got trapped in by the long line. Careful where you park! People will just keep adding to the line. I can see this being a bigger issue during the summer which is why I chose to bring it up now. Worth fixing before then! Also please add an Orange Julius if it’s possible!
Always good quick service and only got our order wrong once. Always friendly atmosphere and good food. Cleanest place I've found for fast food in Yorktown. Keep it up! 2023Food: 5/5
I go here both dine in and drive thru, both services are awesome. The lady manager is fantastic very attentive and awesome personality.Food: 5/5
I know this place is new and has growing pains. But you can't go from sweeping the dining room floor to touching cones or any food behind the counter without washing your hands. And the cone was stale.Food: 1/5
My son and I have been here a few times since it opened. Based on the lines, it was a good choice for the space. The line did move quickly, the staff is friendly and no issues with our order. The only complaint I have is with the location of the drive thru speaker system. Highway 17 is mere feet from the drive-thru. It is almost impossible to hear that tiny speaker and there is no screen so you can verify your order. I am a bit surprised this was not discovered during the planning stage.
So yummy!!! I’m going to gain 20 Blizzard pounds before summer even begins
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