Dairy Queen

Since the new ownership, this place has gone WAY DOWNHILL! When I got to Dairy Queen drive thru, I waited 5 minutes before anyone took my order. I ordered a flamethrower and they pulled me up to the trashcan to wait on my food. 15 minutes go by and I called and asked them about it, they said someone would bring it out. 15 more minutes go by and I went inside and asked for a refund. I got no apology or anything, she just asked me to put my card in the machine so I did. I asked if my food was even being made, and she said it was sitting in the window. I told her I'm not usually one to complain but I wanted to talk to a manager. She said "She's the one in the back with the bun." and walked away. Manager did not answer me or say one word to me while this interaction was happening. So I walked out. VERY DISAPPOINTED. Seems like every time I go there they are slow! DO BETTER.

One of the worst fast food experiences I've ever had....went to the drive through, sat in it for fifteen minutes and got no communication through the speakers. Not sure if it was broken, but if it was there was no sign. Went inside to order, and not a single one of the employees was older than 17, aside from the manager of the store, who was spending time "chatting" with these young girls about his love life. It seems he spends more time being a creep instead of training his employees, because most of these kids did not know what they were doing. Not their fault ofc, that's the responsibility of management. I had to repeat my order no less than 5 times while I was there, my ice cream, which was handed to me before the food was even begun, was half melted by the time I got the rest of my order, and there were items missing when I finally got it. It was very chaotic inside and absolutely no communication between areas. If you want ice cream, I'd go to Lics. Honestly you'd probably be better off getting a McFlurry than going to DQ

Food was descent. When we got ready to leave , I went to get my granddaughter's ice cream cone, that came with her meal. It took the guy behind the counter forever to just make the ice cream. His next customer was " more important ".

I’ve been going there for years getting blizzards and they have been wonderful. It is now under new ownership and I’m lucky if I get a 3/4 of a cup. For the price it’s ridiculous! .

wasn't Very lit up outside. Cashier hardly looked at me while giving me the food and the chicken tenders had a weird flavorFood: 1/5

I’ve been coming to this DQ for years and ever since the new ownership has taken place its has really gone downhill. I ordered a Carmel cheesecake blizzard, extra cheesecake. The cheesecake in their blizzards have always been chunky, ALWAYS! When I got my blizzard it was the consistency of a milkshake and there were no cheesecake chunks in it at all. I went in to tell the manager and was told that they have never made their blizzards like that and he had been doing this job for 14 years and has always made it like that. The manager had a very displeased and annoyed look on his face and treated me like I was stupid. Definitely not returning until new management is put into place!

Quick stop on the way and the drive thru in the pouring rain was good ... not slow and friendly server

Waited 25 minutes for food and we were only people there. The food was terribleFood: 1/5

Food is nice. It has changed recently, or at least the flamethrower has. Still good just different.

I ordered BBQ tenders and I have had them before at this location. They are not cheap 6 PC with vanilla shake $15.18. They were the worst ever. Barely any sauce and they looked chewed on. I emailed corporate office, they acknowledged my email and said they would forward my information to the owner. That was 4 days ago and not a word. I have bought 2 ice cream cakes in the last month for different parties but going forward I will not give them my business. I didn't know my food was like that till I got home. I am on oxygen and it's a huge effort to go back, this is why I emailed hoping for a resolution.