Reviews, get directions and information for Days Inn Cleveland Airport South
Description
Welcome to Days Inn Middleburg Heights, OH. As our guest, you can expect warm hospitality and a range of services including Daybreak Breakfast, free internet, pool, shuttle and meeting space.
Cuyahoga County Airport
22 miles
Cuyahoga County Airport, also known as Robert D. Shea Field, is a public use airport ...
Dillant–Hopkins Airport
499 miles
Great airport with a nice FBO building and attached restaurant
Reviews
Way overpriced for what they offer. It's basically a bed and a room, in desperate need of a remodel. No breakfast, no internet. I only stayed one night, and checkout time was 11 a.m. I believe. At 9:15 a.m. I hear a light knock on the door and a voice say housekeeping and they try to come in. I had the deadbolt on so they were turned away. But that's pretty ridiculous trying to clean the rooms that much before checkout on a Sunday. It wasn't even that crowded judging by the parking lot, which probably only had no more than 15 cars. Also, beware and watch your bank account. They will charge a whole night's rate plus $50 for incidentals/damage. And they don't just put a hold for that amount. They actually charge that to your card and then refund it two days later. I saw the charge when I got home and called the next day. Woman at the front desk said that's how "the system" does it. I have NEVER had a hotel charge incidentals that way. And it's usually no more than $50. Plus, the room was so dilapidated, they would have a hard time proving that you did any of the damage. It's likely been in poor repair for quite some time.
My room was absolutely disgusting, blood stains on the wall and carpet. Mold in the shower on the walls and shower head, and broken appliances. My stay there was the furthest thing from satisfactory. I would give no stars if I was able to. When I asked for a refund I was offered 50% off of my next stay. I will NEVER stay at this hotel again. Do your self a favor and go to the red roof inn next door! It is very clean and cozy.
The first room we were in had clearly not been cleaned well and smelled of smoke. The shower had mildew in it and the shower head actually popped off when I turned it on. We were moved to a second room that was much cleaner and the amenities tissues, soaps were stocked. In the bathrooms in both rooms, the paint was peeling and the furniture was outdated and run down. The TVs, microwaves, and fridges in both rooms were nice. There was trash in the stairway that was never moved in the approximately 20 hours we were there. The front desk staff was helpful and nice. The rooms were quiet and the beds were comfortable. Parking was easy and the area was nice.
Basic hotel. Decor is definitely date and could use updating. The light by the sink with mirror did not work, and A/C was lacking grill cover If you need a cheap room for a night while traveling, it might just do it, but for longer stay it would not be my first choice. I'll update the review regarding the pool and complimentary breakfast that is listed on the website. If it's not offered, I'll have to remove one star - in my opinion, if amenity is no longer offered, it should be removed from the webpage. So, morning update pool has no water and there's no free complimentary breakfast. Plus I've noticed an insect on the bathroom wall - see pic. So, unfortunately, one star it is If breakfast and pool are removed from listing, I'd consider it 2 stars.
Room was filthy, toothpaste spit smeared on mirrors, lamps all half broken. Cigarette holes in bedding. Looked under mattress for signs of bed bugs to find a dope spoon, crack pipe, and a ball of dope resin hidden. My kids were scared to death. We demanded a refund and left. Took over 5 days for a refund to be deposited on my card. Nasty literal crack house!
It was basically clean. The beds were comfortable. The staff was friendly. Breakfast in the dining room was minimal but sufficient. It's close to the airport, which was needed. My complaint would be that the shower curtain has permanent mold stains and the room walls are permanently imbedded with the smell of cigarette smoke.
The shower was dirty Had old soap and hair left in it the floors weren't swept and the worst part was they had old sheets in the bed closest to the door. To explain, my wife and I went to lay down and we discovered an old sheet pushed down at the end of the bed and the sheet that was on the bed was soiled, With what, we do not know! After making contact with the front desk they advised us to come down to the lobby and would give us some fresh sheets, what?! We decided to change beds for night. The next day they changed the sheets, but did not clean the shower or the floors. Multiple attempts was made to get in touch with management over our three-day stay to no avail. After leaving the hotel it took almost a week to get in touch with anyone and then we were given the runaround. When we did make contact we were given nothing but attitude. Eric, the Front Office Manager was extremely unprofessional and you get nowhere with him.
Do Not book this motel !! The filthest place I've stayed in years. I have traveled the country for work and stayed in some terrible places .This place just takes the #1 spot. Room filthy,shower disgusting ,not sure it worked didnt even want to brush my teeth in this place. The room smelled ,air conditioner smelled and was filthy, the bed scared me >the white sheets were clean is about the only compliment i can give. The pool was closed long ago,the breakfast was a no go, the grounds were scary. I used the restroom in the office .It at least was clean.The very worst part was watching a family come in the office area looking for the breakfast,. The look on the moms and kids faces when they saw no such thing as breakfast.That just hit me hard. Not only did they have to endure their room and then that disappointment. They they have the nearve to charge $150.00 cause its the weekend and ther was nothing else around. The place should be condemned. Micheal Healy . Toledo Ohio
Absolute worst experience with a hotel I have ever had in my entire life. I called three times in advance of my reservation to get it scheduled and check that everything was set. When the 5 of us arrived at the hotel for our reservation, no one was in the office. We searched everywhere for someone to check us in, called multiple times, called the days inn customer service line and were told the only thing they might be able to do for us was possibly provide a refund if we decided to call them the next morning. No one solved the problem or explained why we had paid money and not received any room. Would NOT recommend.
Worst customer service I have ever experienced. Dirty rooms and sheets. Housekeeping leaving wet dirty towels and only replacing soap? No apologies or remedy of multiple issues. All units broken laundry room and no reissue of quarters and hours wasted wringing out and hand washing clothes. If you want to relive your slumlord broken shower, dirty sheets, and dirt poor days go here. If you want decent service as expected from a 2 star hotel- go to the countless other hotels directly behind this for likely the same price. Truly unacceptable conditions.
