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Discount Tire

  1. Pasadena
  2. Pasadena Store

Reviews, get directions and information for Discount Tire

Discount Tire

Description

At the local Discount Tire store in Pasadena, TX, we offer a wide selection of custom wheels and tires from various manufacturers. Discover all your local Discount Tire store has to offer today.



"Our tire shops are conveniently located to serve all your tire & automotive service needs in these areas: Los Angeles, Orange County, Inland Empire & the Central Valley. Family owned & operated for over 40 years - You're always assured a great deal with our Guaranteed Lowest Price promise at Discount Tire & Service Centers!"
Address: 514 E Southmore Ave, Pasadena (Texas) 77502
Phone: (713) 472-5903
State: TX
City: Pasadena
Street Number: 514 E Southmore Ave
Zip Code: 77502
categories: automotive parts store, tire dealer & repair shop


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 17:00

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Reviews
Ulysses is awesome. I walked in with a flat tire, and he was able to help me get it patched up, my oil changed, and signed up for rewards program. I was in and out within an hour and was able to head to work then after. Thank you guys for all amazing things you do. Friendly, professional, and efficient.
Terrible experience. 4 new tires and headache from this spot. 1 There was one car ahead oh me, yet the supervisor had the customer’s car behind me serviced before mine. 2 within hours after leaving the shop, my service light came on, and all of my tires had low pressure. 3 after calling two days later to schedule an appointment to have the tires looked at, another staff member hung up on my twice. He answered by saying what location are you looking for, then after responding he said, what service are you looking for? I responded with is this the Pasadena location, and instead of acknowledging and responding, he repeatedly said what do you want, and would not answer my question, then two separate times he hangs up on me. I really wish there was a customer service number to express the unprofessional and rude service this location is providing.
DTC has been taking great care of my cars for over 15 years. Oil changes, new tires and all kinds of repairs. DTC is my go to for anything my car needs. Great service and fair prices. Highly recommend!
I ordered a tire from the Pasadena store on a Tuesday 2 weeks ago to be installed the following Saturday. I went in and they told me the Mgr. sent it back on Thursday. I had to re-order the tire again and everything went well the following Saturday. But I wasn't happy that they did now come thru on their 1st promise. I had to wait another fu to wait another week to have it installed.
They don't to tell you about the $100.00 for alignment smh which should be in the quote. I wanted top of the line tires so $ was not the issue. It's the principle of not telling me until we we're actually there getting the tires put on that bothered me. Felt like they were not up front when I called to schedule the tire installation. It took 3 hours not 1 hour.
Andres took very good care of me and my car!! He is excellent and very knowledgeable when it came to what I needed for my Mercedes. I am truly blessed. Great prices!! I will only come here for my car service. Thanks again Discount Tire and Andres.
I hate leaving negative feedback, but I'm telling the truth. I had an appointment at 9:00 a.m. on April 20th to check for air pressure leaks. I spoke with Oscar. He appeared to be a cool manager. I was also respectful and courteous. That kindness was not returned to my car. It sat under the hot sun for hours. Since they were going to remove the wheels, I asked why they didn't also rotate and balance them. He said OK. I called at 12:00 p.m. to check on the car. The car had just been hauled into the bay. I had an appointment, so why did the car have to wait 3 hours to be worked on? I called at 1:30 p.m., and everything had been completed. I asked the manager was the tire rotation completed? The manager asked, "Do you want that done as well?" yes. I thought I told him to rotate his tires in the morning. In fairness, I told the manager to take his time. I could simply walk to work where I spent my time. In exchange, I wanted the work to be done correctly. Tire rotation was never done. How could I possibly have known? I had two leaking tires in the back. When I got the car back, the two leaking tires were still in the back. The leaking tires would have been in the front if the tires had been rotated. I wound up doing my own tire rotation. Yes, I do work on my car sometimes.
Had my tire replaced here due to the nail damage. I like their professional service and efficiency. The charge was responsible, and the waiting area and restroom were clean. Will recommend this place to my friends.
Shady business practices - last week I went in and got a quote for GT Radials, was saved in the system for later. According to the manager, you are required to purchase the 2-year tire protection plan even though there is a pro-rated warranty from the manufacturer, with both you have to pay for mounting, balancing, and tire disposal. Went back today to ask about the quote didn't want the tire protection plan to remove the tire protection. Their website states the promotion is still available but they said my quote wasn't saved and then gave me a new quote for a different tire full price and still required a tire protection plan for crying out loud that is more than twice what I was quoted before. I went to America's Tire for a price on the same package and it was $200 less. No sale for you. Avoid at all costs.
Very prompt and good customer service. Got it all done in a timely manner. Jeremiah was very friendly as is everyone else I’ve spoken to here. I’ve been coming here about 3 years now and I won’t be getting my oil change anywhere else!
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