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Dollar General

  1. Morristown
  2. Morristown Department Store

Reviews, get directions and information for Dollar General

Dollar General

Description

Dollar General is proud to be America’s neighborhood general store. We strive to make shopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America’s most-trusted brands and products, along with Dollar General’s high-quality private brands.



"Dollar General Morristown makes shopping for basics affordable and easy by offering a wide assortment of the most popular brands at everyday low prices. This Dollar General location sells tobacco / wine / beer. Save today on essentials like health and beauty care, cleaning supplies, meal solutions, snacks and more."
Address: 2804 W Andrew Johnson Hwy, Morristown 37814
Phone: (423) 585-0445
State: TN
City: Morristown
Street Number: 2804 W Andrew Johnson Hwy
Zip Code: 37814
categories: grocery store, convenience store, discount store


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 21:00
Sunday: 08:00 - 21:00


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Reviews
Very poor customer service by the night manager this evening!! RANG my items up incorrectly, I paid & immediately caught the error, then she flat refused to void the transaction, refund my money & simply re-ring me out!! I have spent so much money at this store & most of the night employees are aware of my continued spending at this store. There's no excuse WHY this transaction couldn't be corrected as I didn't tell her to ring my items separately. She wasn't very nice about it either! Just a flat NO!! I think its petty & no excuse why this couldn't be corrected since none of the food items were taken out of the store & was immediately aware of it after paying her THE ONLY CASH I HAD & checking my receipt as to WHY the items took all my money & had other items to check out. I think she misunderstood me I don't know. It's totally unreasonable & no excuse for her not trying to solve an easily solvable problem for a loyal customer. They have lost my business for this ridiculous unwillingness to serve a good customer
There’s a older woman that works at this store that I don’t know who she is but she banned me from the store, I do not know this woman at all never had words with her nothing. Come to find out she is banning me because she walked 500ft down the road on her own time and has 100% nothing to do with her at all, my dog got loose and bit a dog that still has nothing to do with her period. Started yelling cussing at me and my family like a drill sergeant while I’m in the process of pulling to dogs apart. Two days later I was served by the cops. I’m not really sure this is legal but been on the phone with corporate office a couple times. All and all not one person should be able to pick and choose who can shop at the only grocery store in town. Thank you for your time.
The cashier's in the evening are friendly and helpful. We are neighbors with the employees and they do great things for the two of them. They need help stocking but it doesn't effect good customer service. This FEELS like a small town general store, because it is.
These people work their selves crazy trying to maintain a store that the corporation doesn't seem to care about! Considering the lack of Corp. interest, and lackluster merch. shipments they receive, they do one heck of a job keeping this place stocked and clean! They are also a very friendly bunch!
The milk 75% of the time is bad. You guys really need to do something about the refrigerators. Milk is crazy high as it is. Spent like 10 bucks on 2 gallons just the other day just to dump them both out because both were bad.
Lost FedEx package to be sent out for overnight delivery. No contact for 4or 5 days. Do not use for FedEx.
The aisles almost always have loading carts in them, especially in the back. And they don't restock very quickly on some things. Some of the staff are nicer than others, but no one is really rude.
I can ALWAYS tell when a certain employee is working bcuz the store is really neat, and NOT a bunch of boxes plugging up the aisles!! I also was under the impression she WAS THE MANAGER bcuz she worked ALOT OF hours, was knowledgeable about ALL aspects of the store was very helpful with ANYTHING AND EVERYTHING! EVERYTHING was very neat, in its CORRECT place and clean when she was working. I come to the store ALOT and have been to MANY other store locations and they all have HUGE carts of merchandise to be stocked,that plug up the aisle, boxes of merchandise in the middle of the aisle blocking them causing fall hazards and this store is the exception ANY TIME she is working! I can see a HUGE difference in just a couple days when she hasn't been working. Some of the other girls that have been there a while are pretty hard workers too, the cashiers. But she really is THE EXCEPTION! I have seen her do ALL ASPECTS of working at a retail business and does them all well. As a retail business owner I know how hard it is to get good hardworking people. I appreciate her hard work, believe she IS THE EXCEPTION and hope that management recognizes, compensates and values ALL she gets done and will work equally hard to keep the asset she is!!
New management has completely turned this store around!!! Its such a pleasure to shop there! I know the store is jam packed, but its the only store in the area. And for the amount of product vs store size they do pretty good.
I have shopped at this Dollar General several times when I just need a few basic items and did not want to drive 10 miles to a Wal-Mart store. This store was recently built about 3 years ago, so it is in great shape and everything is like new. They shelves are kept full, and they keep busy, as they are the largest store in town to get the biggest variety of items. They are open long hours 7 days a week. The store seems like they should have built it larger with all the items they stock. The sell all the same items like the other Dollar General stores. Parking is easy in and out, but can get filled up quickly, but there is plenty on front of and to the entry side of the store. The store's address is for the side road as that's where you enter from, but it sits directly on the main street / US Hwy 52, so is very easy to locate on the west end of town.
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