Dollar Shave Club - Marina del Rey

Reviews, get directions and information for Dollar Shave Club

About

Dollar Shave Club makes and delivers everything you need to look, feel, and shave like a million bucks.

Twitter Support: @AskDSC

Description

There's only one requirement to be a member of Dollar Shave Club:

You have to be smart.

Our Members aren't fooled by over-the-top marketing, so they don't overpay for shave technology.

Our Members demand innovative, high-quality products for everything from head to toe. And all the spots and crevices in between.

Our Members don't waste time at the drugstore scouring the aisles or waiting in line.

Why not?

Because Dollar Shave Club delivers amazing razors and world-class grooming supplies right to their doors. All at an affordable price.

We are Dollar Shave Club.

Join us. ➜ http://www.dollarshaveclub.com/join

Mission

To help our members build a better bathroom for less money, in less time.

Products

Build your better bathroom with Dollar Shave Club’s exclusive products:

Dr. Carver’s Shave Products: Everything you need for a peaceful shave, from start to finish.

Big Cloud Skincare Products: Compromise-free skin protection from Mother Nature’s harshest elements.

Boogie’s Hair Stylers: A full line of hair styling products fortified with natural ingredients to help improve hair health.

Wanderer Shower Products: Vitamin-rich, sulfate-free cleansers made with gentle ingredients for a sophisticated, hydrating clean.

One Wipe Charlies: Peppermint tingling, moist wipes. The #1 way to clean up after #2.

The DSC Traveler Bag: Take your bathroom on the move with the DSC Traveler.

Address: 13335 Maxella Avenue, Marina Del Rey 90292

Website

Email: moc.bulcevahsrallod@troppus

State: CA

City: Marina del Rey

Street Number: 13335 Maxella Avenue

Zip Code: 90292

categories: health/beauty

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Reviews

First off, let me say that Dollar Shave Club has great value for the money. I've only had experience with the blades and handles and they are of good quality. After a couple of months, I found I was getting more blades then I was using, plus I had since decided to grow a beard. So as you can imagine, I didn't need as many razors. So I canceled my subscription. Again, this whole process was simple and easy, no complaints at all. Recently, I have been shaving a bit more and my handle broke for my razor. Keep in mind, I still have at least 16 blades never used, but am still in need of a new handle. No problem right? Dollar Shave Club have up to this point had great customer service. I went on the website, filtered it to show only handles and blades and saw there were only 2 options of handles. The only difference being colour. I decide to order 2 and the handles arrive a couple days later. I open them up, only to discover that the way they connect to the blades has changed. Ok, so I guess they've updated their handles. No problem, I haven't used these handles at all, so I'll just send them back. The 2nd one I didn't even take out of the wrapped package. I email requesting either blades to replace my old ones, or return my handles and send 2 older models if they even have them anymore. I would also like to state here, that in my email to Dollar Shave Club I said that I loved their product I do and would subscribe again, once I run out of blades I will. They responded saying they cannot accept returns at this time because the nature of their products. I would understand that if it were the blades I was trying to return, but these are handles I cannot even use.  I don't even mind paying the shipping, but I do think I should be able to return these and get the new handles. Again, willing to pay, not looking for anything free, just an understanding and better customer service.  Something to think about.

Horrible customer service. It has been 8 business days & still no response regarding 2 missing items that were not sent to me. They have no phone number to call. Or live chat with a customer service agent. Only email. Which they clearly do not respond to. Even though I really like their products, this experience is making me want to take my business elsewhere.

worst customer service in history no one actually works here you just get computer and 10 thousand of how they will eventually get back to me. I order monthly club but never sent handle for razors.

Impossible to contact anyone here. Chat bots only. Order marked "shipped" over a week ago. Tracking provided is fake. have they really sunk this low?

The products are awesome!  I wish I could turn this around though....  Less than 50% of the time their products come in a box similar to the pictured condition.  Smothered with either the shaving cream, shampoo, or other pleasantly smelling liquids.  The service rep I texted, asked how much can be salvaged; like it's my responsibility to go see what she had to resend.  Her response should have been like the first rep I talked to for my first package, "I'm sending you a fresh box now, what's your address?" And don't worry DSC, I will also be writing a horrible and scathing review for the USPS.  But the cap on the shampoo wasn't even on the bottle at all. It smells wonderful. And after I SALVAGED everything else I was actually grateful to have this midday cleansing.  But to be honest, my day is already filled with mishaps.  I have a 5 year old and 8 year old.  This was the last straw.

The Dollar Shave Club does not sell blades on their website, as far as I can tell.  I looked and looked and looked and looked and looked.  I even tried to contact them by pressing the "contact information" at the bottom of the website.  No luck. No contact information.  I wanted to give Dollar Shave Club some money well, in return for some blades.  Their website and system makes it nigh impossible for me to buy from them.  A shaving company that does not sell blades?  1 out of 5.

Their products are great and the prices are reasonable! This is enough to deserve a 5-star rating. But, recently, my complex didn't fix the mailboxes so the post office refused to send us mail until the mailboxes were fixed so I couldn't get my box from dollarshaveclub.com since it got shipped back. The dollarshaveclub.com customer service sent me a brand new box for free! That's great customer service

There was confusion about blades that cost me a lot of money, and they quickly fixed it at no cost to me and added shave lotion for the trouble, and from the sounds of it, it wasn't even their fault to begin with. Amazing service!

I used them for the convenience of getting razors  monthly in the mail. The razors were decent, nothing to write home about, but I kept the subscription because of the convenience. The thing that really irked me and made me cancel my subscription was their incessant email campaign to get me to order more merchandise from them. I tried unsubscribing 5 times and each time I still received a flurry of emails. I actually wrote to customer service requesting that they take me off their mailing list and was told it wouldn't happen again. Next day? Another email. I cancelled my subscription and ordered my razors from Amazon's Subscribe and Save which ended up being cheaper and I got the same blades Dollar Shave uses. I then made it a point to text all my friends who I got on the Dollar Shave train to sign up for the same blades for a cheaper price on Amazon. Thanks for driving me to find a cheaper less annoying  option Dollar Shave Club! My wallet and my email inbox appreciate it. :

Dollar Shave Club has a fantastic service and products. We have used them for years, and have recommended them to friends and family. The product quality is consistent, providing great value. My ONLY criticism of Dollar Shave Club is packaging... while they primarily use recycled material, it is extremely excessive for the product they are delivering. Smaller package would lessen the impact on our environment. **UPDATE- THANK YOU Dollar Shave Club for reducing your packaging- A FIVE STAR company all the way!

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