Dr Merwin Richard M.D., FACC

A horrible staff barely answer. The phone and when they do its with an,attitude Dr. Richard‘s office is.the most tacky office. I have ever been to in Jersey City. Throw the whole staff away and,rehire people with class and common sense. The doctors are pretty decent though but they let the staff run them.

Dr.Richard & Dr.Radhika & staff in Jersey City treats patient with care, their friendly, very patient, & humble overall courteous to the customers. ********** I give them a perfect 10

I called the office in Jersey City 35 times no one answered the phone..I called union city office 13 times I got music put on hold or 13 times.. I called West New York I got transferred to the voicemail… I called North Bergen I got an answer from Ms. Gabriella who did her best to try to assist me…I thank her and I appreciate her.I decided to go to Jersey City and pick up my records because I will no longer go to that office nor would I ever see Dr. richard again I will choose another doctor that has staff what class, The manager of the office is just as bad she didn’t even acknowledge nor did she even care what was going on so I will take my business somewhere else add to a Doctor Who really cares about his patients… this ain’t only the first time…I stopped going there in the past for that reason .. but I see nothing has ever changed so I will pick up all my records and they will never have to worry about me in that office again.. I will keep posting every single day and given a one star every single day for that poor service at 550 Newark Ave. in Jersey City the service is horrible.. dr. Richard your staff really has to go the service is very poor that whole front desk and Cindy ignores all the calls because she eats at the front desk…

the doctors good it’s just the staff they never answer the phone they sit right there and let the phone ring and have you on hold forever never come back to answer